Information Management & FOI Support Officer

Nottingham City Council; England; On-site; GBP 27,000 - 28,000; Full time

Job summary

Leicestershire County Council is seeking a proactive Information Management Support Officer to coordinate FOI requests and manage data within Children and Family Services.

You will maintain data quality, provide management information, and offer technical support while working with partners to ensure services reach children and families. The role emphasizes teamwork, flexibility, and a commitment to accessible services.

Qualifications

• NVQ level 2 or equivalent, trained in MS Office with good written and spoken English.
• Experience in data administration.
• Experience with spreadsheets, databases and web-based systems in a local authority or children and family environment.
• Knowledge of The Freedom of Information Act and Data Protection legislation.
• Highly numerate and proficient with Microsoft packages and document production.
• Excellent customer care and organisational skills with strong interpersonal abilities.
• Ability to work in a team and on own initiative, prioritise workloads and meet deadlines; meticulous with data.

Responsibilities

• Coordinate Freedom of Information (FOI) requests in line with statutory requirements.
• Maintain accurate data and records across services.
• Support data quality initiatives and provide management information.
• Provide technical support and collaborate with partners as required.

Skills

NVQ Level 2

MS Office proficiency

English proficiency

Data administration

Spreadsheets

Databases

FOI Act knowledge

Education

NVQ Level 2 or equivalent

Tools

MS Office

Spreadsheets

Databases

Job description

Leicestershire County Council is seeking a proactive Information Management Support Officer to coordinate FOI requests and manage data within Children and Family Services.

You will maintain data quality, provide management information, and offer technical support while working with partners to ensure services reach children and families. The role emphasizes teamwork, flexibility, and a commitment to accessible services.