Info Management & FOI Support Officer (Hybrid)

Leicestershire County Council; Glenfield; Hybrid; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Disability Confident Employer

Flexible working options

Job summary

Leicestershire County Council is recruiting for an Information Management Support Officer at County Hall, Glenfield. You will coordinate FOI requests, maintain data accuracy, support data quality initiatives and provide IT support across Children and Family Services.

The role requires NVQ level 2, MS Office proficiency, and experience with spreadsheets, databases and web-based systems. A local authority background and knowledge of FOI Act/Data Protection are highly valued.

Qualifications

• NVQ level 2 or equivalent, trained and proficient in MS Office with evidence of good written and spoken English.
• Relevant experience in a data administration field.
• Experience of working with spreadsheets, databases and web-based systems and experience of working in a local authority or children and family environment.
• Knowledge of The Freedom of Information Act and Data Protection legislation.
• Highly numerate and competent in the use of Microsoft packages and the production of documents as required.
• Excellent customer care and organisational skills with good interpersonal skills with the ability to communicate at all levels.
• Ability to work as part of a team and on your own initiative; able to prioritise workloads and meet deadlines; highly organised and meticulous with data.

Responsibilities

• Coordinate Freedom of Information (FOI) requests in line with statutory requirements.
• Maintain accurate data and records across systems.
• Support data quality initiatives and provide management information and technical support where required.
• Work closely with partners and colleagues to ensure services are delivered effectively to children and families.

Skills

MS Office proficiency

Written & spoken English

Customer care

Organisational skills

Education

NVQ level 2 or equivalent

Tools

Spreadsheets

Databases

Web-based systems

Job description

Leicestershire County Council is recruiting for an Information Management Support Officer at County Hall, Glenfield. You will coordinate FOI requests, maintain data accuracy, support data quality initiatives and provide IT support across Children and Family Services.

The role requires NVQ level 2, MS Office proficiency, and experience with spreadsheets, databases and web-based systems. A local authority background and knowledge of FOI Act/Data Protection are highly valued.