Information Governance Administrator

Isle of Wight NHS Trust; England; On-site; GBP 26,000 - 27,000; Full time

Job summary

Isle of Wight NHS Trust is seeking individuals to join the Information Governance Team in a fixed-term role within the Health Records Department. The position involves handling Subject Access and Freedom of Information requests to ensure compliance with data protection laws, with a focus on robust governance arrangements.

The role requires attention to detail, strong administrative abilities, and the ability to work across sites as needed.

Qualifications

• G.C.S.E (or equivalent) grade 4 or above in English and Maths.
• NVQ Level 3 (or equivalent).
• Practical experience of Microsoft Office applications e.g. Word, Excel, etc.

Responsibilities

• Provide administrative support to the Information Governance Team, handling daily processing of Subject Access Requests and FOI requests in line with legislation and Trust guidelines.
• Be the first point of contact for IG queries and route or respond accordingly.
• Process subject access requests and escalate queries or potential breaches within timescales when needed.
• Record day-to-day subject access requests, ensuring logs are maintained to enable legal compliance.
• Liaise with clinical services to ensure correct application of exemptions under Data Protection legislation.
• Review records and apply Third Party Exemptions within Data Protection regulations.

Skills

Microsoft Word

Microsoft Excel

Communication skills

Education

G.C.S.E English & Maths

NVQ Level 3

Tools

Microsoft Office

Job description

Job summary

This vacancy is open to employees of Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust only.

NHS Band 3 Salary: £25,760 - £27,476 per annum

Hours per Week: Full Time 37.5

Contract Type: Fixed term 12 months

Location: Health Records Department, Units 2/3 Mitchell Way, Airport Service Road, Portsmouth, Hampshire, PO3 5PR

Main duties of the job

Do you enjoy a challenge? Do you have a keen eye for detail with strong administration skills? Do you want to play a key role in the provision of health records and information? If so, we are seeking enthusiastic and highly motivated individuals to join our expanding Information Governance Team.

Your role will be to ensure both Trusts meet their legal and regulatory obligations associated with information governance and to ensure that there are robust arrangements in place to continue to be well led organisations. This includes assurance and escalation as necessary.

About us

Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.

The single corporate service is delivered across both organisation. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.

Job description

Job responsibilities

• To provide an administrative support service to the Information Governance (IG) Team, assisting with the daily processing of Subject Access Requests and Freedom of Information Requests, ensuring compliance with relevant legislation, Policies and Trust guidelines.


• You will be the first point of contact for all IG queries and will be responsible for assigning these to the correct team member or responding directly.


• You will be responsible for the processing of subject access requests and if required escalating queries or potential breaches in timescales.


• You will be responsible for the day to day recording of Subject Access Requests, ensuring all requests are logged on the system and managed in a way that enables the Trust to comply with the requirements of the relevant legislation.


• You will be responsible for liaising with clinical services to ensure that relevant exemptions are applied correctly


• You will be responsible for reviewing records and applying the Third Party Exemptions within the Data Protection legislation

For further information please refer to the Job Description

Job responsibilities

• To provide an administrative support service to the Information Governance (IG) Team, assisting with the daily processing of Subject Access Requests and Freedom of Information Requests, ensuring compliance with relevant legislation, Policies and Trust guidelines.


• You will be the first point of contact for all IG queries and will be responsible for assigning these to the correct team member or responding directly.


• You will be responsible for the processing of subject access requests and if required escalating queries or potential breaches in timescales.


• You will be responsible for the day to day recording of Subject Access Requests, ensuring all requests are logged on the system and managed in a way that enables the Trust to comply with the requirements of the relevant legislation.


• You will be responsible for liaising with clinical services to ensure that relevant exemptions are applied correctly


• You will be responsible for reviewing records and applying the Third Party Exemptions within the Data Protection legislation

For further information please refer to the Job Description

Person Specification

Qualifications

Essential

• G.C.S.E (or equivalent) grade 4 or above in English and Maths.


• NVQ Level 3 (or equivalent).

Experience

Essential

• Practical experience of Microsoft Office applications e.g. Word, Excel, etc.


• Excellent verbal, telephone, and written communication skills.


• Effective general administration duties.

Qualifications

Essential

• G.C.S.E (or equivalent) grade 4 or above in English and Maths.


• NVQ Level 3 (or equivalent).

Experience

Essential

• Practical experience of Microsoft Office applications e.g. Word, Excel, etc.


• Excellent verbal, telephone, and written communication skills.


• Effective general administration duties.

Employer details

Employer name

Isle of Wight NHS Trust

Address

Health Records Department

Units 2/3 Mitchell Way, Airport Service Road

Portsmouth

Hampshire

PO3 5PR

United Kingdom

Employer's website