Information Governance Administrator

Portsmouth Hospitals University NHS Trust; Portsmouth; On-site; GBP 26,000 - 27,000; Full time

Job summary

Portsmouth Hospitals University NHS Trust is seeking enthusiastic and highly motivated individuals to join our Information Governance Team. The role will provide admin support for Subject Access Requests and FOI requests, ensuring compliance with legislation.

You will be the first IG contact, process requests, log records, liaise with clinical services, and ensure exemptions are applied correctly under Data Protection law.

Qualifications

• G.C.S.E (or equivalent) grade 4 or above in English and Maths.
• Practical experience of Microsoft Office applications e.g. Word, Excel.
• Excellent verbal, telephone, and written communication skills.

Responsibilities

• Provide an administrative support service to the Information Governance (IG) Team, assisting with the daily processing of Subject Access Requests and Freedom of Information Requests, ensuring compliance with relevant legislation, Policies and Trust guidelines.
• Be the first point of contact for all IG queries and will be responsible for assigning these to the correct team member or responding directly.
• Process subject access requests and if required escalating queries or potential breaches in timescales.
• Record Subject Access Requests daily, ensuring all requests are logged on the system and managed in a way that enables the Trust to comply with the requirements of the relevant legislation.
• Liaise with clinical services to ensure that relevant exemptions are applied correctly
• Review records and applying the Third Party Exemptions within the Data Protection legislation

Skills

Verbal communication

Telephone etiquette

Written communication

Education

GCSE English and Maths

Tools

Microsoft Word

Microsoft Excel

Job description

• Weekly Hours / Programmed Activities: 37.5
• Salary Band: Band 3
• Staff Group: Administrative and Clerical
• Contract Type: Temporary
• Job Area: Admin and Corporate

Company Description

Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.

The single corporate service is delivered across both organisation. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.

Job Description

This vacancy is open to employees of Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust only.

NHS Band 3 Salary: £25,760 - £27,476 per annum

Hours per Week: Full Time 37.5

Contract Type: Fixed term 12 months

Do you enjoy a challenge? Do you have a keen eye for detail with strong administration skills? Do you want to play a key role in the provision of health records and information? If so, we are seeking enthusiastic and highly motivated individuals to join our expanding Information Governance Team.

Your role will be to ensure both Trusts meet their legal and regulatory obligations associated with information governance and to ensure that there are robust arrangements in place to continue to be well led organisations. This includes assurance and escalation as necessary.

Key Responsibilities

• To provide an administrative support service to the Information Governance (IG) Team, assisting with the daily processing of Subject Access Requests and Freedom of Information Requests, ensuring compliance with relevant legislation, Policies and Trust guidelines.
• You will be the first point of contact for all IG queries and will be responsible for assigning these to the correct team member or responding directly.
• You willbe responsible for the processing of subject access requests and if required escalating queries or potential breaches in timescales.
• You will be responsible for the day to day recording of Subject Access Requests, ensuring all requests are logged on the system and managed in a way that enables the Trust to comply with the requirements of the relevant legislation.
• You will be responsible for liaising with clinical services to ensure that relevant exemptions are applied correctly
• You will be responsible for reviewing records and applying the Third Party Exemptions within the Data Protection legislation

Qualifications

• G.C.S.E (or equivalent) grade 4 or above in English and Maths.

Experience

• Practical experience of Microsoft Office applications e.g. Word, Excel, etc.
• Excellent verbal, telephone, and written communication skills

Additional Information

The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs.

All of our hospitals operate a strict no smoking policy. Smoking cigarettes or tobacco products is not allowed on any of the grounds or in any of the buildings run by us. This applies to patients, staff, carers and visitors to Trust premises.

Our goal is to improve the health and wellbeing of everyone we care for and, by making sure that our NHS services are smoke-free, we benefit the health of people who use our services as well as the health of the people who work for us.