Information and Insights Analyst

NORFOLK AND SUFFOLK NHS FOUNDATION TRUST; Norwich; On-site; GBP 35,000 - 48,000; Full time

Job summary

Norfolk and Suffolk NHS Foundation Trust is seeking a Performance and Insights Analyst to support the Initial Response Service. Based with the clinical team at County Hall, Norwich, you will produce timely performance and data quality reports and support the BI function across NSFT.

You will work with clinical and management staff to triangulate data, present findings clearly, and help optimise BI tools to demonstrate service performance and drive improvements in data quality.

Responsibilities

• Provide insights, information, performance and data quality reports to clinical and management teams.
• Develop and produce reports by triangulating data from multiple sources in a timely manner.
• Communicate technical information clearly in both presentations and written formats.
• Collaborate with Locality colleagues in a business partner relationship and with cross-NSFT teams.
• Contribute to the development of BI tools to demonstrate how the team is performing and support data quality initiatives across the organisation.

Job description

We are seeking a Performance and Insights Analyst to play a key role within our newly implemented Initial Response Service (IRS) - 24/7 single point of access for secondary care mental health services. The IRS team offers a skilled, flexible and responsive service to ensure that individuals receive a timely, person centred and clinically appropriate response and are directed to the most appropriate service to meet their needs with minimal delay.

The postholder will be based with the clinical team at County Hall, Norwich and work closely with staff, both clinical and management to provide insights, information, performance and data quality reports. The postholder will help develop and produce reports by triangulating data and completing reports in a timely manner, being supported by the wider Performance team., Work in a core analytical function for the Trust that will be responsible fordetailed information analysis using data supplied by the BI function. Analysis will be consistent in approach to avoid any misinterpretation or misrepresentation of the data.

Clearly communicate technical information and data in a way that others can understand and adopt both in presentation and written format.

Work in collaboration with Locality colleagues in a business partner relationship, as well as colleagues from across NSFT.

Understand and contribute towards the development of BI tools to ensure they are optimised to best demonstrate how the team is performing.

Support data quality improvement for the Service, and on specific initiatives to support the data quality agenda across the organisation.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us?

We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk?

The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.