Data and Information Advisor

South Norfolk and Broadland Council; Norwich; On-site; GBP 34,000 - 52,000; Full time

Benefits offered by this job

Free onsite parking

Local Government Pension Scheme

Flexible working hours

Job summary

South Norfolk and Broadland Councils are offering a role to transform data into insight to improve services for residents in Broadland and South Norfolk. You will produce monthly and quarterly performance reports for senior managers, develop dashboards, and coordinate data submissions to support decision-making.

You'll work closely with data owners and service teams to improve data quality, reporting processes and system utilisation, ensuring GDPR compliance and robust analysis for service

Qualifications

• Experience with databases, spreadsheets and MI reporting processes.
• Ability to collect, analyse and present information for different audiences.
• Strong written and communication skills.

Responsibilities

• Produce monthly and quarterly performance reports for senior managers and the Corporate Leadership Team.
• Develop and maintain dashboards and coordinate submission of key performance data and commentary.
• Identify opportunities to improve data quality, recording practices and reporting processes.

Skills

Databases

Spreadsheets

MI reporting

Data analysis

Communication

Job description

Transform data into insight and play a key role in improving services for residents across Broadland and South Norfolk.

About the Role

In this varied and rewarding role, you'll help to turn data into meaningful insight that supports better outcomes for the Individuals and Families service. You'll produce monthly and quarterly performance reports for senior managers and the Corporate Leadership Team, ensuring they have accurate, timely information to support decision‑making.

Working closely with data owners, system leads and service teams, you'll develop and maintain dashboards, coordinate the submission of key performance data and commentary, and help ensure information is used effectively to support service delivery. You'll identify opportunities to improve data quality, recording practices, reporting processes and system utilisation, helping services make the most of their information.

You'll also provide robust analysis and evidence to support service improvement projects, business cases and funding bids, whilst maintaining high standards of data quality and ensuring compliance with GDPR and data governance requirements.

Alongside this, you'll produce routine and ad hoc reports, respond to internal and external information requests, and provide valuable performance insight to support a wide range of operational and strategic projects across the service.

About You

You will have substantial experience working with databases, spreadsheets and management information reporting processes, alongside a proven ability to solve technical problems and identify innovative solutions within a systems environment. You'll be confident collecting, analysing and presenting information in a range of formats for different audiences.

With strong written and communication skills, you'll be able to support and advise colleagues on data and information issues, whether through hands-on training, practical guidance or the development of clear supporting documentation.

Closing Date

Closing Date: 25th October 2026

Interview date

Interview date: 5th/6th November

Why Join Us?

We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance.

• free onsite parking
• employee discounts
• a competitive holiday allowance
• wellbeing initiatives
• the opportunity to join the Local Government Pension Scheme

Legal and Equality

The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received.

South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.