Individual Giving Manager

St. Vincent's Hospice Limited; Johnstone; Hybrid; GBP 36,000 - 40,000; Full time

Benefits offered by this job

Free onsite parking

Pension scheme

Professional development

Generous annual leave

Employee wellbeing support

Flexible/hybrid working

Job summary

St Vincent’s Hospice Limited is seeking an Individual Giving Manager to lead our donor portfolio, including donations, appeals, regular giving, in‑memory fundraising and our lottery relationship. The role emphasizes compassionate communication and building sustainable income.

You will collaborate with fundraising, communications, finance and clinical colleagues to develop engaging campaigns, demonstrate impact, and continually improve supporter experiences.

Qualifications

• Experience in building and delivering fundraising campaigns.
• Ability to develop donor journeys and supporter communications.
• Strong written and verbal storytelling to convey impact.

Responsibilities

• Lead the individual giving portfolio including donations, appeals, regular giving, in-memory fundraising, legacies and lottery relationships.
• Develop engaging campaigns and supporter journeys that welcome new donors and retain existing supporters.
• Explain impact clearly and sensitively, using data and feedback to improve future activity.

Skills

Fundraising experience

Campaign delivery

Donor engagement

Storytelling

Data-driven decision making

Supporter care

Job description

Location: St Vincent's Hospice, with travel as required.

Salary: £36,000 to £40,000
Hours: Full time, 37.5 hours per week
Reporting to: Chief Executive Officer
Location: St Vincent’s Hospice, with travel as required

Help people connect with the difference their support makes

At St Vincent’s Hospice, every donation helps us provide specialist palliative and end of life care to local patients and families.

We are recruiting an Individual Giving Manager as part of a coordinated recruitment campaign across our income generation team. Following a review of how responsibilities are organised, we have shaped complementary roles with a clear focus on building relationships, delivering effective fundraising and providing excellent supporter care.

About the role

You will lead our individual giving portfolio, covering donations and appeals, regular giving, in-memory fundraising, legacies and our relationship with the external lottery provider.

Reporting to the CEO, you will develop engaging campaigns and supporter journeys that welcome new donors, retain existing supporters and build sustainable income.

Working with fundraising, communications, finance and clinical colleagues, you will explain the impact of support clearly and sensitively. You will also use data and feedback to understand what works and improve future activity.

Compassion is central to this role, particularly when communicating with bereaved supporters or people considering a gift in their Will.

What you will bring

You may have fundraising experience, or bring strong skills from communications, marketing, campaign delivery, supporter engagement or a related role.

We are looking for someone who can:

• Plan and deliver engaging campaigns and communications.
• Write clearly, tell compelling stories and explain the impact of support.
• Build positive relationships with a range of people.
• Use information and feedback to improve results.
• Organise competing priorities and take responsibility for agreed outcomes.
• Communicate with sensitivity, discretion and compassion.

You do not need experience across individual giving, in-memory fundraising, legacies and lottery to apply. We welcome relevant transferable skills, curiosity and a willingness to learn.

Working with us

We offer a supportive working environment, generous annual leave, a pension scheme, professional development, employee wellbeing support and free onsite parking.

Flexible and hybrid working arrangements are available, with occasional evening and weekend work where required.

No applicant shall be unfairly discriminated against on account of their age, cultural/religion/political belief, disability, ethnicity, gender, race, relationship status, sexual orientation, and/or Trade Union membership/stewardship.

Do you need a work permit to take up this post?

Are you eligible to work in the UK?