Individual Giving Manager

St. Vincent's Hospice; Howwood; Hybrid; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Supportive working environment

Flexible hybrid working

Free onsite parking

Pension scheme

Professional development

Employee wellbeing

Job summary

St. Vincent's Hospice in the United Kingdom is seeking an Individual Giving Manager to lead our donor portfolio, manage campaigns and supporter journeys, and work with teams to grow sustainable income.

The role focuses on compassionate donor communications, data-driven improvement, and building strong relationships with supporters and colleagues across fundraising, communications, finance and clinical teams.

Qualifications

• Experience in fundraising or transferable skills in communications, marketing or supporter engagement.
• Plan and deliver engaging campaigns and communications; explain the impact of support.
• Build positive relationships with a range of people and use feedback to improve results.

Responsibilities

• Plan and deliver engaging campaigns and communications.
• Write clearly, tell compelling stories and explain the impact of support.
• Build positive relationships with a range of people.
• Use information and feedback to improve results.
• Organise competing priorities and take responsibility for agreed outcomes.
• Communicate with sensitivity, discretion and compassion.

Skills

Fundraising experience

Communications

Campaign delivery

Supporter engagement

Job description

We are recruiting an Individual Giving Manager as part of a coordinated recruitment campaign across our income generation team. Following a review of how responsibilities are organised, we have shaped complementary roles with a clear focus on building relationships, delivering effective fundraising and providing excellent supporter care.

About the role

You will lead our individual giving portfolio, covering donations and appeals, regular giving, in-memory fundraising, legacies and our relationship with the external lottery provider. Reporting to the CEO, you will develop engaging campaigns and supporter journeys that welcome new donors, retain existing supporters and build sustainable income. Working with fundraising, communications, finance and clinical colleagues, you will explain the impact of support clearly and sensitively. You will also use data and feedback to understand what works and improve future activity. Compassion is central to this role, particularly when communicating with bereaved supporters or people considering a gift in their Will.

What you will bring

You may have fundraising experience, or bring strong skills from communications, marketing, campaign delivery, supporter engagement or a related role.

We are looking for someone who can:

• Plan and deliver engaging campaigns and communications.
• Write clearly, tell compelling stories and explain the impact of support.
• Build positive relationships with a range of people.
• Use information and feedback to improve results.
• Organise competing priorities and take responsibility for agreed outcomes.
• Communicate with sensitivity, discretion and compassion.

You do not need experience across individual giving, in-memory fundraising, legacies and lottery to apply. We welcome relevant transferable skills, curiosity and a willingness to learn.

Working with us

• We offer a supportive working environment, generous annual leave, a pension scheme, professional development, employee wellbeing support and free onsite parking.
• Flexible and hybrid working arrangements are available, with occasional evening and weekend work where required.