Individual Giving & Campaigns Co-ordinator

networx Recruitment; Sheffield; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Professional development

Flexible working

Health & wellbeing

Family friendly

Job summary

St Luke's Hospice Sheffield is seeking an Individual Giving & Campaigns Co-ordinator to support the delivery and growth of our individual giving, lottery and supporter engagement activity. You will work with the Supporter Engagement Manager to coordinate campaigns, manage relationships with partners and ensure campaigns meet income targets.

The role involves administering the lottery programme and maximising donor engagement across Sheffield and surrounding areas.

Qualifications

• Experience in fundraising, marketing, supporter engagement, customer engagement, project coordination or campaign delivery.
• Ability to plan, co-ordinate and deliver campaigns or fundraising activities.
• Experience building and managing relationships with stakeholders, partners, suppliers or supporters.
• Strong stakeholder management skills with the ability to influence and collaborate.
• Understanding of individual giving fundraising, including regular giving, hospice lottery and raffle fundraising.
• Knowledge of regulations, compliance requirements and best practice relating to hospice lotteries and fundraising.
• Excellent communication and relationship-building skills for professional representation.
• Strong organisational skills to manage multiple priorities, projects and deadlines.
• Experience using databases and analysing performance data to monitor activity and inform decisions.
• Ability to work independently, take ownership and drive activity forward while collaborating with colleagues.
• Proactive, solution-focused with attention to detail.
• Passion for supporting St Luke's vision and local people.

Responsibilities

• Support the delivery and growth of individual giving, lottery and supporter engagement activity.
• Coordinate a wide range of fundraising campaigns and activities.
• Assist administration and day-to-day coordination of the lottery programme.
• Collaborate with the Supporter Engagement Manager and external partners to maximise engagement and income.
• Help ensure campaigns are delivered effectively and supporters have an exceptional experience.
• Travel across Sheffield and surrounding areas; occasional evenings and weekends may be required.

Skills

Fundraising

Campaign management

Supporter engagement

Customer engagement

Project coordination

Campaign delivery

Stakeholder management

Data analysis

Communication

Job description

Individual Giving & Campaigns Co-ordinator

At St Luke's, we're shaping the future of hospice care in Sheffield. Our vision is a world where everyone affected by terminal illness receives outstanding care and support. To achieve this, we need passionate people who share our values: Caring, Pioneering, Respectful.

We're looking for an Individual Giving & Campaigns Co-ordinator to support the delivery and growth of our individual giving, lottery and supporter engagement activity. This is an exciting opportunity to play a key role in some of St Luke's most important fundraising campaigns, helping to generate the income that enables us to provide outstanding care and support for patients and families across Sheffield.

You will work closely with the Supporter Engagement Manager to co-ordinate a wide range of fundraising campaigns and activities. Working alongside colleagues, external suppliers and lottery partners, you will help ensure campaigns are delivered effectively, supporters receive an exceptional experience, and fundraising targets are achieved.

You will also support the administration and day-to-day co-ordination of our lottery programme, working alongside the Supporter Engagement Manager and external providers to maximise supporter engagement, retention and income across our individual giving activities.

This role is ideal for someone with experience in fundraising, marketing, supporter engagement, customer engagement, project co-ordination or campaign delivery who enjoys building relationships, managing multiple projects and delivering excellent supporter experiences. It is a fantastic opportunity for someone looking to develop their fundraising career and gain experience across individual giving, lottery and supporter campaigns.

What we're looking for:

• Experience in a fundraising, marketing, supporter engagement, business development or customer relationship role.
• Demonstrable experience of planning, co-ordinating and delivering successful campaigns, projects or fundraising activities.
• Experience of building and managing effective relationships with a range of stakeholders, partners, suppliers or supporters.
• Strong stakeholder management skills, with the confidence to influence, collaborate and build credibility with internal and external audiences.
• An understanding of individual giving fundraising, including regular giving, hospice lottery and raffle fundraising.
• Knowledge of, or the ability to quickly develop an understanding of, the regulations, compliance requirements and best practice relating to hospice lotteries, raffles and charitable fundraising.
• Excellent communication and relationship-building skills, with the ability to represent St Luke's professionally and positively.
• Strong organisational skills with the ability to manage multiple priorities, projects and deadlines simultaneously.
• Experience of using databases and analysing performance data to monitor activity, identify trends and support decision-making.
• Ability to work independently, take ownership of projects and drive activity forward while collaborating effectively with colleagues.
• A proactive, solution-focused approach with strong attention to detail.
• Passion for supporting St Luke's vision and making a difference for local people.

The role involves travel across Sheffield and the surrounding area, along with occasional evening and weekend work. A full UK driving licence and access to a car are essential.

Why Join Us?

At St Luke’s, we are committed to providing a supportive and inspiring workplace. Our values – Caring, Pioneering & Respectful– guideeverything we do, ensuring that our staff feel valued and empowered to make a difference.

We offer:

• A supportive, multidisciplinary team environment
• Ongoing professional development and training opportunities
• A rewarding and fulfilling role in an organisation that truly values its staff

Our Commitment to Equity, Diversity & Inclusion (EDI):

We seek to employ, engage with, and care equally for all we encounter; striving to make our employment, volunteering, events and services free from barriers, and our attitudes free from prejudice, and treating everyone as a unique individual, providing the best experience that we can for each person.

Our values embody our way of working, they are Caring, Respectful, and Pioneering. Working for St Luke’s offers a real opportunity to make a difference to local people.

The Organisation

St Luke’s is an organisation that is dedicated to enhancing the wellbeing and quality of life of all those affected by a terminal illness in Sheffield. Our purpose is to give patients and their families the high-quality care they need, treating each person as a unique individual. We promise to listen to their wishes and choices, tailoring our care and support so they can make the most of every day. We work with others to champion improvements in end-of-life care, in Sheffield and beyond.

Everyone who works at St Luke's makes a difference. St Luke’s plays a key role in helping terminally ill people in Sheffield and you could join the team that makes St Luke’s so special.

The Benefits

Advantageous terms and conditions of employment

Family friendly: we work with you to make your role fit your personal circumstances

Working here means you are very important to us and your health and wellbeing matters

Generous learning and development opportunities

We are proud to offer a range of other miscellaneous benefits to our employees

About St Luke's

• Our values

We are caring, pioneering and respectful. We are St Luke's.

• Working at St Luke's

Working here means you are very important to us and our purpose of giving patients and their families the high-quality care they need.

• Why work for us?

"I love working at St Luke's. The work is really varied and I go home every day knowing I've made a difference to people at a really important part of their and their family's lives."

St Luke's Hospice Sheffield
Little Common Lane, Sheffield, S11 9NE
Tel: [phone]
Registered Charity Number: 254402