Independent Living Support Worker Level 2

Norfolk County Council; Norwich; Hybrid; GBP 33,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Generous holiday entitlement

Health and Wellbeing services

Flexible working including remote and

Norfolk Rewards discounts

Blue Light card

Relocation expenses

Advance of expenses

Local Government Pension Scheme

Bike lease scheme

Refer-a-friend bonus

Job summary

Norfolk County Council’s Independent Living Service is seeking an experienced Independent Living Support Worker – Level 2 to join the Children’s Services team in Norwich. You will help young people develop independent living skills, contribute to planning and implement support strategies, and attend statutory reviews as required.

The role requires a full driving licence and daily access to a vehicle, good literacy and numeracy, and NVQ Level 3 in Health and Social Care or equivalent.

Qualifications

• NVQ Level 3 in Health and Social Care or equivalent required.
• Full driving licence and daily access to a vehicle.
• Experience in supporting young people in independent living.
• Good levels of literacy and numeracy.

Responsibilities

• Support young people in developing independent living skills.
• Assist with planning and implementing support plans and attending statutory reviews.
• Provide a positive role model and build relationships with young people and their families.
• Assist Team Managers with induction of new staff and completing relevant paperwork.
• Cover evenings, weekends, bank holidays and on-call rota as required.

Skills

Communication with young people

Team collaboration

Planning and prioritisation

Literacy/numeracy

Driving license

Education

NVQ Level 3 in Health and Social Care

Job description

Independent Living Support Worker – Level 2 (Children’s Services, Supported Accommodation) | 11380 | Permanent Contract | 37 hours per week | £33,119 to £34,811 per annum | Grade G | Norwich Young people are at the heart of our practice at Norfolk County Council. They have established key principles for their ideal worker to help them flourish. Please ensure you readthese requirementscarefully and apply only if you can fully commit to them. In Norfolk we have exciting and ambitious plans to enhance the way we work with young people and their families. Our Supported Accommodation service works to create and promote a positive environment for each young person in the independent living scheme. In this role, you will support young people, helping them to develop positive and effective independent living skills. You will contribute to making plans to support them and assist with their implementation, attending statutory reviews as required. As a positive role model to the young people engaged in the independent living scheme, you will be excellent at forming effective relationships with young people and their families to ensure that their emotional and physical needs are met and opportunities for their development are maximised. With previous experience of support work, you will have the ability to communicate clearly and engage with young people. Your organisational skills will enable you to plan and prioritise your workload effectively, and your eagerness to learn will develop new skills and learning. You will support the Team Managers, Assistant Team Managers, and Senior Support Workers with some management tasks, such as inducting new staff members and completing relevant paperwork and documents. A full driving licence and daily access to a vehicle are necessary for this post. Ideally you will have a background in Supported Accommodation or be experienced in working with children. You will have good levels of literacy and numeracy and hold an NVQ level 3 in Health and Social Care or similar qualification. We offer a host of employee benefits, such as our excellent local government pension scheme and you can receive corporate savings through our Norfolk Rewards scheme. Additionally, there are a multitude of opportunities for personal and professional development via various training and education routes. The role will include evenings, weekends, bank holidays, “sleep‑ins” as required and to be part of the on‑call out of hours rota. If you would like to find out more about the role, please contact Jason Barnes, Team Manager on 01362 654541 or Jo Hand, Assistant Team Manager on 01603 638584. These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast‑track physiotherapy and a free counselling service
• Flexible working opportunities including flexi‑time, part time, remote and hybrid working – dependant on your job role and business need.
• Financial benefits such as:- ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
• A Blue Light card for Fire Service and Social Care Workers
• Relocation expenses (where applicable)
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
• Tax efficient ways of getting extra pension and new bikes
• Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra‑low emission vehicle (subject to eligibility)
• A payment if you refer someone you know to a hard to fill job

You can also find information on our Terms and Conditions here. We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position. Redeployment closing date: 8 October 2026 at 23:55 All other applicants closing date: 18 October 2026 at 23:55