Residential Children's Practitioner

Norfolk County Council; Norwich; Hybrid; GBP 33,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Generous holiday entitlement

Health and Wellbeing services

Flexible working: flexi-time, part‑to‑

Job summary

Norfolk County Council is seeking Residential Children’s Practitioner (Springwood Hub Worker) in Norwich to provide intensive short-term interventions for young people on the edge of the care system.

You will participate in statutory reviews, planning meetings, and progress updates, and perform shift work including night and sleep-in duties while building strong, supportive relationships with children and families.

Qualifications

• Good level of literacy and numeracy required.
• Willingness to undertake relevant training courses.
• Ability to form effective relationships with children.
• Passion to support young people and help them achieve outcomes.
• Full driving licence and daily access to a vehicle required.

Responsibilities

• Undertake shift work including waking night and sleep-in duties as required.
• Participate in statutory reviews, planning meetings and progress meetings.
• Provide outreach support for young people and families.
• Contribute to the care planning process and maintain relationships through transitions.

Skills

Literacy and numeracy

Relationship building

Listening skills

Patience

Education

Level 3 Diploma in Residential Care

Job description

Residential Children’s Practitioner (Springwood Hub Worker) Children with Disabilities Residential | 11457 | Permanent Contract| 37 hours per week | £33,119 to £34,811 per annum plus weekend enhancements | Grade G | Norwich Young people are at the heart of our practice at Norfolk County Council. They have established key principles for their ideal worker to help them flourish. Please ensure you readthese requirementscarefully and apply only if you can fully commit to them. We have ambitious plans to shape how we work with families, placing practitioners and relationship-based practice at the heart of what we do. Through Pillars of Practice, our vision for Children in Norfolk, we work with whole family networks and across the whole system to support families to build on their strengths and to achieve the best possible outcomes. The Springwood Hub supports young people who are within or on the edge of the care system. This central hub is designed to provide intensive short-term interventions to prevent entry into care, escalation to long term care, prevent placement breakdown or facilitate placement step downs. We are looking for Hub Workers to undertake key roles with young people, ensuring that their views and wishes are sought and acted upon and maintain the relationship through key transitions. You will contribute to the care planning process by participating in statutory reviews, planning meetings, and progress meetings as required, will undertake shift work which includes waking night and ‘sleep-in’ duties as and when required and will provide outreach support for young people and families. To join the Springwood Hub, you will need a good level of literacy and numeracy, a willingness to undertake relevant training courses and the ability to form effective relationships with children. We will support you to attain a level 3 Diploma in Residential Care (if not already attained), which must be successfully completed within 18 months of appointment. More than anything, you will have a passion to support young people, be a good listener, have patience, understanding and really want to support young people so they can achieve the best possible outcomes in life. A full driving licence and daily access to a vehicle are required for this role. This is a great opportunity for someone who wants to develop or change the career and is looking to make a real difference to the lives of young people. For an informal discussion please contact Lauren Mallett (Team Manager, Residential) on 01603 307568. You can also find information on our Terms and Conditions here. We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position. Redeployment closing date: 16 October 2026 at 23:55 All other applicants closing date: 25 October 2026 at 23:55

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependant on your job role and business need.
• Financial benefits such as:- ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
• A Blue Light card for Fire Service and Social Care Workers
• Relocation expenses (where applicable)
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
• Tax efficient ways of getting extra pension and new bikes
• Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
• A payment if you refer someone you know to a hard to fill job