Independent Living Mentor: Empower Stable Housing

The Brick

Wigan

On-site

GBP 24,000 - 30,000

Full time

14 days+

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Benefits offered by this job

30 days holiday including bank holiday

Job summary

The Brick is an ambitious charity focused on helping people in need within our community, delivering relief, restoration and reformation through tailored support. We work across homelessness initiatives, including emergency accommodation, street outreach and prevention programmes.

The Independent Living Mentor role supports residents in accommodation who are homeless or at risk, helping them develop independence and move towards stable accommodation, while coordinating with partners and health

Qualifications

Ability to network, build enabling relationships and work effectively in a multi-agency context across the Wigan Borough.
Understand complex needs and how support can be facilitated to those most vulnerable.
An ability to communicate effectively both verbally and in writing (English) and to collate and evidence work/outcomes using case management databases.
A can-do attitude and willingness to undertake a varied workload.
A resilient nature and the ability to handle challenging behaviour.
Ability to show empathy with individuals while maintaining professional boundaries.
An understanding of the needs and challenges of those experiencing homelessness, including those who have support needs including drug, alcohol and mental health needs.
An awareness of key public health messages relating to contagious and spreadable disease.
Experience of working with and supporting volunteers and staff with lived experience.

Responsibilities

To support people in a positive way by focusing on their personal development.
To work as part of a team, internally and externally with Wigan Council and other partners to achieve best interests for each individual.
To identify future housing options and co-produce a support plan to achieve this.
To ensure individuals understand their health needs and can access relevant health care.
To ensure individuals are safe, inspired and engaged to reach their goals.
To understand that individuals may have experienced trauma and may require understanding and empathy.
To work with people to identify abilities and promote attendance at groups and training.
Ensure privacy and dignity is maintained.
Develop knowledge of local community resources.
Maintain relationships with housing agencies, social services, mental health team, tenancy and drug/alcohol services.
Provide information to stakeholders accurately and on time.
Attend promotions, external meetings and case conferences about the service.
Liaise with service providers to ensure access to services.
Hold weekly support sessions and complete admin tasks.
Raising and following up safeguarding alerts.