Inclusive Charity Store Manager – North Wales

Mencap; Denbigh; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

32 days paid holiday

Discounts at leading retailers

Health cash plans

Interest-free loans

Job summary

Mencap is seeking a Store Manager for Denbigh and North Wales on a full-time 12-month contract. The role is based in Denbigh but requires flexibility to cover shops across North Wales, Wrexham, Buckley and Llandudno.

You will lead an inclusive team of paid colleagues and volunteers to maximise sales while controlling costs, ensuring excellent customer service, safeguarding and health and safety. The post emphasises people-first leadership and community impact.

Qualifications

• Experienced manager with the ability to drive sales and meet KPI’s.
• Ability to lead and support a team from varying backgrounds.
• Have a flexible approach to working hours and days, including weekends and bank holidays on a rota basis.

Responsibilities

• Drive sales in the store to meet expected budgets and KPI’s.
• Run a high-density shop, ensuring that the shopfloor meets retail merchandising standards and that stock is rotated onto the shopfloor daily.
• Ensure that stock is generated over the door and that donors are signed up for Gift Aid.
• Ensure that the high standard of customer service that is expected by Mencap is delivered at all times.
• You will be an inclusive leader developing your team, paid and volunteers, through training and performance reviews.
• Be responsible for all financial, cash handling, security, safeguarding and health and safety in the store.

Job description

Mencap is seeking a Store Manager for Denbigh and North Wales on a full-time 12-month contract. The role is based in Denbigh but requires flexibility to cover shops across North Wales, Wrexham, Buckley and Llandudno.

You will lead an inclusive team of paid colleagues and volunteers to maximise sales while controlling costs, ensuring excellent customer service, safeguarding and health and safety. The post emphasises people-first leadership and community impact.