Inbound Sales Pro: Retentions & Upsell (Full‑Time)

Concentrix; South Yorkshire; On-site; GBP 22,932 - 28,028; Full time

Benefits offered by this job

Full training

Career development via Concentrix University portal

Exclusive discounts on sim-only plans

Discounts on broadband, mobile, and TV

Company pension

Employee discount

Sick pay

Store discount

Job summary

A leading customer service provider in South Yorkshire seeks an Inbound Sales Advisor. This full-time, permanent role involves assisting customers in the last 6 months of their contracts, handling inbound calls, and promoting additional products and services. Applicants should possess strong communication skills, be proficient in English, and work effectively within a team. The starting salary is £25,480 annually, with a bonus scheme available.

Qualifications

• Excellent interpersonal and communication skills.
• Ability to navigate multiple systems efficiently and multitask.
• Proficient in English, both oral and written.

Responsibilities

• Take inbound calls from customers nearing contract end.
• Assist with retentions and sell additional products.
• Deal with brand-new customers.

Skills

Excellent interpersonal and communication skills

Computer literate

Proficient in English

Ability to work as part of a great team

Job description

A leading customer service provider in South Yorkshire seeks an Inbound Sales Advisor. This full-time, permanent role involves assisting customers in the last 6 months of their contracts, handling inbound calls, and promoting additional products and services. Applicants should possess strong communication skills, be proficient in English, and work effectively within a team. The starting salary is £25,480 annually, with a bonus scheme available.