Inbound Sales Advisor - Site based

Concentrix; South Yorkshire; On-site; GBP 22,932 - 28,028; Full time

Benefits offered by this job

Full training

Career development via Concentrix University portal

Exclusive discounts on sim-only plans

Discounts on broadband, mobile, and TV

Company pension

Employee discount

Sick pay

Store discount

Job summary

A leading customer service provider in South Yorkshire seeks an Inbound Sales Advisor. This full-time, permanent role involves assisting customers in the last 6 months of their contracts, handling inbound calls, and promoting additional products and services. Applicants should possess strong communication skills, be proficient in English, and work effectively within a team. The starting salary is £25,480 annually, with a bonus scheme available.

Qualifications

• Excellent interpersonal and communication skills.
• Ability to navigate multiple systems efficiently and multitask.
• Proficient in English, both oral and written.

Responsibilities

• Take inbound calls from customers nearing contract end.
• Assist with retentions and sell additional products.
• Deal with brand-new customers.

Skills

Excellent interpersonal and communication skills

Computer literate

Proficient in English

Ability to work as part of a great team

Job description

About Us

Working with us is more than just a job. It’s work you can feel proud of!

Job Title

Inbound Sales Advisor – Site based

Location & Working Hours

• Role is based at Adwick Park, Swinton, Rotherham S63 5NA
• Rotational shift pattern: 40 hrs per week between the hours of 8am‑10.15pm Monday – Sunday

Compensation

• Excellent starting salary of £25,480 per year (plus uncapped bonus opportunity)
• Additional pay: bonus scheme

Benefits

• Full training
• Career development via Concentrix University portal
• Exclusive discounts on sim‑only plans up to 80% for you and up to 40% for family and friends
• Discounts on broadband, mobile, TV channels, and more
• Company pension, employee discount, sick pay, store discount

Responsibilities

As an Inbound Sales Advisor, you will take inbound calls from customers who are in the last 6 months of their contracts. Your role will be to assist with retentions, sell additional products and services as required, and also deal with brand‑new customers.

What You’ll Need

• Excellent interpersonal and communication skills
• Computer literate with ability to navigate multiple systems efficiently and multitask
• Proficient in English, both oral and written
• Clear criminal and credit records
• Reference available within the last 3 years of employment
• Ability to work as part of a great team

Equal Opportunity Statement

Concentrix is an Equal Opportunity Employer, and we welcome candidates from diverse backgrounds. All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Job Details

Job type: Full‑time, Permanent

Pay: £25,480 per year