Inbound Returns Operative

Osborne Appointments; Milton Keynes; On-site; GBP 30,000 - 32,000; Full time

Job summary

Osborne Appointments is recruiting for an Inbound Returns Operative based in Milton Keynes. This temporary to permanent role offers Monday to Friday, 10:00AM to 19:00PM with an hourly rate of £13.00 and weekly pay.

You will process and inspect returns, decide on stock status, and maintain accurate records and stock movements in our warehouse system. Training provided and opportunity for progression within a busy warehouse environment.

Qualifications

• Previous returns, warehouse or e-commerce experience is beneficial, but full training is provided.
• Excellent attention to detail and accuracy.
• Confident making decisions and following procedures.
• Strong written and verbal communication skills.
• Good computer skills and confidence using warehouse systems.
• Well organised and able to work in a busy warehouse environment.

Responsibilities

• Process and inspect customer returns, checking product condition, SKU, size, colour and quantity.
• Assess returned items and decide whether they can be returned to saleable stock or require quarantine/further investigation.
• Accurately record inspection results, photographs, notes and stock movements within the warehouse management system.
• Repackage and relabel suitable products, while separating damaged, incomplete or unsuitable stock for repair, disposal or client approval.
• Communicate professionally with clients regarding damaged goods, discrepancies and return decisions.
• Maintain accurate stock control and a clean, safe returns area, while supporting wider Inbound and warehouse activities when required.

Skills

Attention to detail

Decision making

Communication skills

Computer skills

Warehouse experience

Organised

Tools

Warehouse systems

Job description

Role: Inbound Returns Operative

Location: Milton Keynes

Hours: Monday to Friday, 10:00AM to 19:00PM

Salary: £13.00 an hour, weekly pay

Immediate Start Available - Temporary to Permanent opportunity

OA are currently working with a well established client based in Milton Keynes, currently looking to recruit for an experienced, Inbound Returns Operative to join the team.

Duties of a Inbound Returns Operative:

• Process and inspect customer returns, checking product condition, SKU, size, colour and quantity
• Assess returned items and decide whether they can be returned to saleable stock or require quarantine/further investigation.
• Accurately record inspection results, photographs, notes and stock movements within the warehouse management system.
• Repackage and relabel suitable products, while separating damaged, incomplete or unsuitable stock for repair, disposal or client approval.
• Communicate professionally with clients regarding damaged goods, discrepancies and return decisions.
• Maintain accurate stock control and a clean, safe returns area, while supporting wider Inbound and warehouse activities when required.

What we would like from you:

• Previous returns, warehouse or e-commerce experience is beneficial, but full training is provided
• Excellent attention to detail and accuracy.
• Confident making decisions and following procedures.
• Strong written and verbal communication skills.
• Good computer skills and confidence using warehouse systems.
• Well organised and able to work in a busy warehouse environment.