In-Store Sales & Service Associate

WHSmith Careers; Stansted Mountfitchet; Remote; GBP 8,000 - 10,000; Part time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Job summary

WHSmith is seeking a Sales Assistant to deliver exceptional customer service and work independently or as part of a team to uphold our store standards. The role supports stock replenishment, tidy store presentation, and strong merchandising to help customers find items easily.

Shifts are 16 hours with Sunday and Tuesday or Sunday and Wednesday, including early and late runs. We value adaptability, teamwork, and commitment to delivering a great customer experience across our airport and travel

Qualifications

• Delivering excellent customer service to all customers.
• Carrying out stock replenishment and keeping store tidy.
• Displaying and merchandising to meet standards.
• Being a supportive team member.

Responsibilities

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Skills

Customer service

Teamwork

Communication

Adaptability

Job description

WHSmith is seeking a Sales Assistant to deliver exceptional customer service and work independently or as part of a team to uphold our store standards. The role supports stock replenishment, tidy store presentation, and strong merchandising to help customers find items easily.

Shifts are 16 hours with Sunday and Tuesday or Sunday and Wednesday, including early and late runs. We value adaptability, teamwork, and commitment to delivering a great customer experience across our airport and travel