In-Store Luxury Sales & Clienteling Specialist

Really Wild Clothing Company; Greater London; On-site; GBP 24,000 - 32,000; Full time

Job summary

Really Wild Clothing Company is seeking a Sales Advisor to elevate the in-store experience at Sloane Square, London. You will build lasting brand loyalty through personalized service, product knowledge of sustainable materials, and a refined clienteling approach.

Join a luxury retail team focusing on CRM-driven client retention, proactive outreach, and immaculate visual merchandising. The role combines sales with relationship-building and boutique operations in a premium setting.

Qualifications

• 1-2+ years of retail experience in luxury, premium, or contemporary fashion.
• Demonstrated experience utilizing retail CRM systems, digital clienteling tools, and POS software.
• Exceptional verbal and written communication skills with a refined, professional telephone and email manner.
• A genuine appreciation for British heritage style, outdoor lifestyle, luxury fabrics, and sustainable fashion.
• Warm, engaging demeanor with a talent for building rapport with a discerning clientele.

Responsibilities

• In-Store Sales & Luxury Styling: deliver personalized service and guide customers through luxury collections to meet sales targets.
• CRM & Clienteling Champion: own the in-store CRM program, capture data, build client profiles, and drive proactive outreach.
• Store Operations & Visual Merchandising: maintain luxury visuals, assist with stock, and handle click-and-collect orders and digital inquiries.

Skills

CRM & Tech Savvy

Communication Skills

Brand Alignment

Customer-Centric

Retail Sales

Tools

CRM systems

POS software

Job description

Really Wild Clothing Company is seeking a Sales Advisor to elevate the in-store experience at Sloane Square, London. You will build lasting brand loyalty through personalized service, product knowledge of sustainable materials, and a refined clienteling approach.

Join a luxury retail team focusing on CRM-driven client retention, proactive outreach, and immaculate visual merchandising. The role combines sales with relationship-building and boutique operations in a premium setting.