In-Store Customer Experience Ambassador

Sainsbury’s Group; South Shields; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury's share schemes

Other Retail savings

Physical wellbeing

Mental wellbeing

Financial support

Job summary

Sainsbury's Group is looking for a Customer Assistant to join our store team here in the United Kingdom. You will help customers, stock shelves, and use digital tools to enhance service. This role is physical, fast-paced and collaborative, with a focus on making every shopper feel valued and well supported.

We value friendly teamwork, flexibility to work across the store, and a willingness to learn about products, promotions and services to provide confident recommendations daily.

Qualifications

• Friendly and welcoming, with enthusiasm for helping customers.
• Thrives in a fast-paced, physical and high-energy environment.
• Committed team player, willing to support colleagues and work together.
• Flexible and willing to work across the store and take on new challenges.
• Open to learning and trying new things to improve service.
• Confident learning to use new digital tools and technology.
• Take pride in accuracy, tidiness and enhancing customer experience.

Responsibilities

• Putting customers first and making them feel valued through friendly, helpful service.
• Ready to help wherever customers need you, from shelves to checkout to selling products.
• Using digital tools to perform your job well and enhance customer experience.
• Helping organise and move stock, keep shelves tidy and well-presented, and handle heavy loads.
• Building knowledge of products, services and promotions to confidently recommend options.

Job description

Sainsbury's Group is looking for a Customer Assistant to join our store team here in the United Kingdom. You will help customers, stock shelves, and use digital tools to enhance service. This role is physical, fast-paced and collaborative, with a focus on making every shopper feel valued and well supported.

We value friendly teamwork, flexibility to work across the store, and a willingness to learn about products, promotions and services to provide confident recommendations daily.