In-Store Customer Experience Advisor — Flexible Hours

Sainsbury’s Group; Gravesend; On-site; GBP 18,000 - 23,000; Part time

Benefits offered by this job

Discount card

Holiday entitlement

Share schemes

Shopping discounts

Wellbeing support

Job summary

Sainsbury's is recruiting a Customer Advisor in Gravesend to deliver excellent service at the tills, on website screens, and at the collection counter.

You’ll help customers with product questions, process payments and refunds, and share information about our financial services when relevant.

Join a lively team, work flexibly across shifts, learn new digital tools, and help keep the store welcoming, safe and organized for a great shopping experience.

Qualifications

• Customer service experience preferred
• Good communication and interpersonal skills
• Ability to work at pace in a busy retail environment

Responsibilities

• Deliver excellent customer service at tills, on shop floor and at collection counter
• Process payments, refunds and offer information on financial services
• Assist customers with product questions and contribute to stock room when needed

Skills

Customer service

Communication

Teamwork

Flexibility

Digital literacy

Upselling / cross-selling

Tools

POS system

Website kiosks

Job description

Sainsbury's is recruiting a Customer Advisor in Gravesend to deliver excellent service at the tills, on website screens, and at the collection counter.

You’ll help customers with product questions, process payments and refunds, and share information about our financial services when relevant.

Join a lively team, work flexibly across shifts, learn new digital tools, and help keep the store welcoming, safe and organized for a great shopping experience.