In-Store Customer Experience Advisor

The Boots Company PLC; Glasgow; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced parental leave pay

Flexible benefits scheme

Free 24/7 counselling through TELUS He

Job summary

The Boots Company PLC in the United Kingdom is hiring a Customer Advisor to support customers on the shop floor and at tills. You’ll join a team and provide friendly, product-focused advice to help shoppers find the best items, while promoting offers and schemes.

You’ll receive award-winning training accredited by the Institute of Customer Service, with a focus on first-class service. Roles may be full-time with flexibility for part-time arrangements where possible.

Qualifications

• Full training provided for this role.
• Ability to excel in a fast-paced retail environment.
• Strong communication and listening skills.
• Ability to promote in-store offers and schemes.

Responsibilities

• Assist customers with enquiries and provide product guidance.
• Promote in-store offers and schemes.
• Ensure products are displayed correctly and tills run smoothly.
• Keep the store clean and presentable.
• Receive training from Boots and apply learnings.

Skills

Communication skills

Teamwork

Active listening

Brand ambassador

Job description

The Boots Company PLC in the United Kingdom is hiring a Customer Advisor to support customers on the shop floor and at tills. You’ll join a team and provide friendly, product-focused advice to help shoppers find the best items, while promoting offers and schemes.

You’ll receive award-winning training accredited by the Institute of Customer Service, with a focus on first-class service. Roles may be full-time with flexibility for part-time arrangements where possible.