Retail Customer Experience Advisor

Boots UK; East Midlands; On-site; GBP 17,936 - 20,801; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption"

Flexible benefits scheme

TELUS Health EAP

Job summary

Boots UK is seeking a Customer Advisor to work on-site, supporting tills, helping customers find products and offering knowledgeable recommendations. You will promote in-store offers and ensure displays are inviting, while maintaining stock room organization and a clean, welcoming shop floor.

The role provides full training and a friendly team environment. You will report to store leadership and have opportunities to develop within the Boots brand.

Qualifications

• Full training provided for this role.
• Excel in a varied environment and work at pace.
• Communicate and listen effectively.
• Enjoy working as part of a team and promoting a collaborative dynamic.
• Understand that little things make a big difference in customer interactions.

Responsibilities

• Assist customers on tills and in-store areas.
• Advise customers and promote products and offers.
• Maintain stock in stock rooms and ensure displays are well-presented.
• Collaborate with the team to deliver a great shopping experience.
• Participate in training and implement accredited standards.

Skills

Customer service

Communication

Teamwork

Brand ambassador

Attention to detail

Job description

Boots UK is seeking a Customer Advisor to work on-site, supporting tills, helping customers find products and offering knowledgeable recommendations. You will promote in-store offers and ensure displays are inviting, while maintaining stock room organization and a clean, welcoming shop floor.

The role provides full training and a friendly team environment. You will report to store leadership and have opportunities to develop within the Boots brand.