Customer Advisor - Training, Benefits & Great Service

The Boots Company PLC; Banbury; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption

Flexible benefits scheme

24/7 counselling and support

Job summary

The Boots Company PLC is seeking a Customer Advisor to join our onsite team. You will greet customers, answer questions, and provide excellent product recommendations to enhance their shopping experience.

You will work in a fast-paced retail setting, support tills and stock areas, and participate in Boots’ renowned training programs. This role offers valuable experience in a leading health and beauty retailer with strong in-store support.

Qualifications

• Full training is provided for this role.
• Able to work at pace in a varied environment.
• Good communication and listening skills.
• Enjoy collaborating with a team to deliver great service.
• You are motivated to represent Boots and help customers find the best products.

Responsibilities

• Assist customers on tills and in-store, offering advice and friendly service.
• Promote in-store offers and loyalty schemes to customers.
• Maintain stock accuracy and keep shelves neat and stocked.
• Ensure a clean, welcoming store environment for customers.
• Participate in award-winning training accredited by the Institute of Customer Service.

Skills

Communication

Teamwork

Customer service

Active listening

Brand ambassador

Job description

The Boots Company PLC is seeking a Customer Advisor to join our onsite team. You will greet customers, answer questions, and provide excellent product recommendations to enhance their shopping experience.

You will work in a fast-paced retail setting, support tills and stock areas, and participate in Boots’ renowned training programs. This role offers valuable experience in a leading health and beauty retailer with strong in-store support.