In-Store Brand Promoter

Rewired; Glasgow; On-site; GBP 18,000 - 24,000; Part time

Job summary

Rewired is recruiting a Shokz In-Store Brand Promoter to represent the Shokz range at a John Lewis & Partners store in Glasgow. You will demonstrate headphones, explain features clearly and help customers make confident buying decisions.

You'll work hands-on, share your enthusiasm for music and tech, and maintain a presentable, brand-compliant display while hitting daily sales and engagement targets. This is a customer-facing role requiring strong communication, reliability and the ability to

Qualifications

• Experience in a customer-facing environment such as retail, hospitality, events, promotions or customer service.
• Strong verbal communication skills and the confidence to start conversations with a wide range of customers.
• The ability to listen carefully, understand individual needs and make relevant recommendations.
• A friendly, approachable and professional manner.
• The ability to explain product features clearly without relying on technical jargon.
• A genuine interest in music, audio products or consumer technology.
• A proactive approach - you’ll be comfortable engaging customers rather than waiting to be approached.
• Reliability, punctuality and the ability to work independently while contributing to the wider store team.
• The ability to learn a product range quickly and apply that knowledge in customer conversations.
• Availability to attend the required product training and work the full agreed campaign schedule, including weekends.
• Previous retail sales or in-store promotional experience.
• Experience selling consumer electronics, audio equipment or another premium product range.
• Experience working towards sales targets or other performance measures.
• Familiarity with Shokz products or the wider headphones, speakers and home-audio market.
• Experience representing a well-known or premium consumer brand.
• Experience recording sales activity, customer feedback or campaign results.

Responsibilities

• Approaching and engaging customers in a warm, confident and helpful way.
• Asking questions to understand customers’ needs, preferences and budgets.
• Demonstrating Shokz products and bringing their features and benefits to life.
• Explaining technical information in a simple, accessible and relevant way.
• Comparing products and recommending the most suitable option for each customer.
• Supporting customers through their buying decision without using a high-pressure sales approach.
• Working towards agreed sales, demonstration and customer-engagement targets.
• Building positive working relationships with John Lewis colleagues and store management.
• Ensuring the Shokz display remains presentable, fully operational and consistent with brand standards.
• Keeping your product knowledge current throughout the campaign.
• Sharing customer feedback, sales activity and competitor insights with the campaign team.
• Completing accurate daily or weekly activity reports when required.
• Following all store procedures, health and safety requirements and brand guidelines.

Skills

Customer engagement

Verbal communication

Active listening

Product knowledge

Sales target orientation

Job description

Rewired is managing this role on behalf ofChannel Assist.

Represent a leading pioneer in audio technology within a John Lewis & Partners store.

As a Shokz In-Store Brand Promoter, you’ll create engaging, hands-on product experiences for customers. You’ll demonstrate Shokz headphones and other audio products, explain their features in clear and relatable ways, and help customers make confident purchasing decisions.

This is a customer-facing sales role, but it’s also an opportunity to share your enthusiasm for music, sound and technology while representing a pioneering brand.

What you’ll be doing

• Approaching and engaging customers in a warm, confident and helpful way.
• Asking questions to understand customers’ needs, preferences and budgets.
• Demonstrating Shokz products and bringing their features and benefits to life.
• Explaining technical information in a simple, accessible and relevant way.
• Comparing products and recommending the most suitable option for each customer.
• Supporting customers through their buying decision without using a high-pressure sales approach.
• Working towards agreed sales, demonstration and customer-engagement targets.
• Building positive working relationships with John Lewis colleagues and store management.
• Ensuring the Shokz display remains presentable, fully operational and consistent with brand standards.
• Keeping your product knowledge current throughout the campaign.
• Sharing customer feedback, sales activity and competitor insights with the campaign team.
• Completing accurate daily or weekly activity reports when required.
• Following all store procedures, health and safety requirements and brand guidelines.

What we’re looking for

• Experience in a customer-facing environment, such as retail, hospitality, events, promotions or customer service.
• Strong verbal communication skills and the confidence to start conversations with a wide range of customers.
• The ability to listen carefully, understand individual needs and make relevant recommendations.
• A friendly, approachable and professional manner.
• The ability to explain product features clearly without relying on technical jargon.
• A genuine interest in music, audio products or consumer technology.
• A proactive approach - you’ll be comfortable engaging customers rather than waiting to be approached.
• Reliability, punctuality and the ability to work independently while contributing to the wider store team.
• The ability to learn a product range quickly and apply that knowledge in customer conversations.
• Availability to attend the required product training and work the full agreed campaign schedule, including weekends.
• Previous retail sales or in-store promotional experience.
• Experience selling consumer electronics, audio equipment or another premium product range.
• Experience working towards sales targets or other performance measures.
• Familiarity with Shokz products or the wider headphones, speakers and home-audio market.
• Experience representing a well-known or premium consumer brand.
• Experience recording sales activity, customer feedback or campaign results.