In Room Dining Waiter - Nights

Nobu Hotel London Portman Square; London; On-site; GBP 28,000 - 34,000; Full time

Job summary

Nobu Hotel London Portman Square is looking for an In-Room Dining Waiter to provide exceptional service throughout the night. This role requires adaptability for evening shifts, strong customer service skills, and a commitment to delivering a memorable dining experience.

Benefits

Discounted overnight stays across Nobu properties worldwide

Discounted Pilates classes and Wellness treatments

Opportunities to progress within our hotel and the wider portfolio

Access to innovative learning and project opportunities

Exciting wellness and volunteering opportunities

Mental Health first aiders within the team

Up to 33 holiday days through length of service

Life Assurance Scheme

Cycle to Work Scheme

Free meals whilst on duty

Qualifications

• Minimum 1 year experience in a Waiter/Waitress role preferred.

Responsibilities

• Create and deliver exceptional room service experiences.
• Provide attentive and friendly service while ensuring guest satisfaction.
• Communicate effectively with the kitchen team regarding orders.

Skills

Customer Service

Attention to Detail

Communication

Job description

£28,728 plus Service Charge up to £5,000 and Benefits

Job Description

As an In-Room Dining Waiter, you will be responsible for creating and delivering an exceptional room service experience for our guests throughout the night. Your tasks will include but will not be limited to:

• Be accustomed or adaptable to working evening/night shifts
• To create an exceptional in-room dining experience for our guests.
• To provide a genuine, attentive, and friendly service to our guests in order to reflect the Nobu standards; from the point of order, to delivery, and collection of dishes.
• Make sure all kitchen-ware and dishes are clean and well-presented prior to delivering to the guest.
• Communicate effectively with the kitchen team in regards to orders.
• To feel empowered to make a decision that will enhance the guest experience or defuse any complaints which may arise.
• To be aware of any VIP’s who are currently staying at the hotel should they require room service and ensure their experience is tailored appropriately.
• To be an ambassador for Nobu as well as someone who embodies our values and philosophies.

BENEFITS OF JOINING OUR TEAM

• 2 Hotel-wide social events a year including Employee Awards night
• Discounted overnight stays across Nobu properties worldwide
• Discounted Pilates classes and Wellness treatments
• Opportunities to progress within our hotel and the wider portfolio
• Access to a suite of innovative and varied learning and project opportunities
• Exciting wellness and volunteering opportunities
• Mental Health first aiders within the team
• Up to 33 holiday days through length of service
• Life Assurance Scheme
• Cycle to Work Scheme
• Discounts off all food and beverage
• Free meals whilst on duty

EXPERIENCE

• Minimum 1 year experience in a Waiter/Waitress role would be great

Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned

Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.

Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.

We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.

You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.

Expected Salary (this is not sent to the employer)

Postcode

(optional) I am a diversity candidate. I am BAME or from a disadvantaged background or over 55 years old or Non-Binary or Disabled or Non-Heterosexual etc.
* We do not send this information with job applications.
What is BAME? |Why do we ask?

By clicking Submit I agree to applications or registrations on 3rd party sites being made for me and I agree to these Terms of Use .