In-Room Dining Manager: Lead Multi-Outlet Guest Experiences

Four Seasons; Fleet; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Free Shuttle Bus transport from local/

Employee Travel Programme

BUPA dental health care

Excellent Training and Career Developp

28 days holiday per annum

Group Personal Pension Plan

Opportunities to build a successfulc

Wagestream – salary advance

WeCare Employee Wellbeing Platform

Uniform and free meals on duty

Job summary

Four Seasons Hampshire is seeking an experienced In Room Dining Manager to lead and oversee our In Room Dining operation, Canal Barge Dining experiences, Picnic services, and Café Santé outlet. You will drive service standards, financial performance, and staff development across multiple concepts, ensuring memorable guest experiences for every visitor.

Working closely with Food & Beverage and Culinary teams, you will oversee daily operations, optimise guest satisfaction, manage budgets, and

Qualifications

• Management experience within Food & Beverage, In Room Dining, Restaurant or Hotel Operations.
• Strong leadership to inspire, motivate and develop teams.
• Passion for delivering exceptional guest experiences and personalised service.
• Excellent organisational skills to manage multiple outlets and priorities.

Responsibilities

• Lead day-to-day operations of In Room Dining, Canal Barge Dining, Picnic services and Café Santé.
• Ensure exceptional guest service across all outlets and experiences.
• Coach, train and manage a high-performing team.
• Coordinate with Culinary to ensure seamless delivery, presentation and quality.
• Monitor staffing and create schedules to support service excellence.
• Drive revenue opportunities while managing costs and budgets.

Skills

Leadership

Guest service

Organisational skills

Budgeting

Food safety

Communication

Problem solving

Flexibility

Job description

Four Seasons Hampshire is seeking an experienced In Room Dining Manager to lead and oversee our In Room Dining operation, Canal Barge Dining experiences, Picnic services, and Café Santé outlet. You will drive service standards, financial performance, and staff development across multiple concepts, ensuring memorable guest experiences for every visitor.

Working closely with Food & Beverage and Culinary teams, you will oversee daily operations, optimise guest satisfaction, manage budgets, and