In Room Dining Co-ordinator

Corinthia London; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading luxury hotel in London seeks an In Room Dining Coordinator responsible for delivering exquisite service and ensuring guest satisfaction. Ideal candidates will have a strong hospitality background and exceptional communication skills, primarily focused on providing high-quality dining experiences within a 5-star environment.

Benefits

Highly competitive salary

29 paid holidays per annum

Complimentary dry cleaning of uniform

Complimentary meals on duty

Extensive recognition programs

Season ticket loan

Employee health and wellbeing programme

Mental health workshops

Discounted gym membership

Complimentary English classes

Qualifications

• Minimum of 2 years 5-star luxury hospitality service experience in a hotel desirable.
• Food & Beverage experience required.
• Excellent level of written and spoken English.

Responsibilities

• Demonstrate full knowledge of the menu and beverage list for guest recommendations.
• Ensure service standards are met and exceeded while assisting guests.
• Provide recommendations upon request over phone.

Skills

Strong communication skills

Interpersonal skills

Attention to detail

Professionalism

Ability to work under pressure

Tools

Opera

Adeco

Fourth Hospitality

Job description

Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired.

If you are passionate about delivering an exquisite service within a 5-star environment, then we would like to hear from you.

ABOUT THE ROLE

The In Room Dining Coordinator is responsible for demonstrating full knowledge of the menu and beverage list in order to make recommendations and respond to guest requests.

You will be responsible to provide recommendations and suggestions to guests upon request over the phone and ensure that the standards are met and exceeded whilst assisting the guests.

ABOUT YOU

• Strong communication and interpersonal skills
• A strong desire to learn and develop a career within luxury hospitality
• Excellent level of written and spoken English
• Flexibility to work varied hours
• Ability and resilience to work under pressure and in a fast-paced environment
• Pride and attention to detail in your work
• Confidence & professionalism when interacting with high profile guests
• A minimum of 2 years 5* luxury hospitality service experience in a hotel is desirable.
• Food & Beverage experience required.
• Opera & Adeco knowledge
• Fourth Hospitality knowledge
• Well-rounded understanding of the hotel’s regulations
• Ability to communicate professional and accurately via telephone and email

ABOUT CORINTHIA

Corinthia London combines contemporary flair with traditional grandeur. We consider ourselves as London’s magical, grand hotel, intelligently designed for modern life. Situated in the heart of London, the hotel features 279 beautiful bedrooms, including 7 penthouses and 55 suites, elegant restaurants, and bars and the largest, most breath-taking multi award-winning spa in London.

OUR PROMISE TO YOU

We understand what is important to our colleagues and our benefits offering was tailored with this in mind.

• Highly competitive salary
• 29 paid holidays per annum (inc. bank/public holidays)
• Complimentary dry cleaning of uniform
• Complimentary meals on duty
• Extensive recognition programs and length of service awards
• Season ticket loan

Our focus is supporting your health and wellbeing and giving you more time with your family and friends by offering:

• Access to Employee health and wellbeing programme
• Mental health and wellbeing workshops
• Discounted Salon, Spa, Food and Beverage and accommodation rates
• Discounted gym membership
• Discounts across our portfolio of international hotels

We will invest in you the same way you do it with us and provide you with access to:

• Complimentary English classes
• Corinthia inspired gifts for special occasions
• Enhanced maternity and paternity pay

ELIGIBILITY

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.