In-Branch Sales Advisor – Customer Care & Solutions

STARK Group; Kendal; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Competitive Salary

Bonus

34 days holiday

Pension – LG

Life Assurance

Employee discounts via Reward Gateway

Aviva Digicare+ Workplace App

Refer a Friend scheme

Wellbeing Centre

Job summary

STARK Group in Kendal is seeking a friendly Sales Advisor to join our branch. You’ll help customers, explain products, and process orders and payments using our in-house system. The role runs Monday to Friday 8am–5pm, with Saturday mornings every third week.

You’ll build relationships, ensure great service, and contribute to stock checks and tidy store presentation while working with a supportive team and enjoying a comprehensive benefits package.

Qualifications

• Experience in retail or merchant environment.
• Strong communication and interpersonal skills.
• Ability to understand customer needs and explain products clearly.

Responsibilities

• Get to know our product lines and services to assist customers.
• Develop relationships with new and existing customers face-to-face and over the phone.
• Process orders and payments, organise delivery times, update customer accounts.
• Maintain a clean, welcoming branch environment and stock levels.
• Collaborate with colleagues to identify improvement opportunities.

Skills

Customer service

Sales

Teamwork

Job description

STARK Group in Kendal is seeking a friendly Sales Advisor to join our branch. You’ll help customers, explain products, and process orders and payments using our in-house system. The role runs Monday to Friday 8am–5pm, with Saturday mornings every third week.

You’ll build relationships, ensure great service, and contribute to stock checks and tidy store presentation while working with a supportive team and enjoying a comprehensive benefits package.