Sales Adviser

STARK Building Materials UK Ltd; Kendal; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Competitive Salary

Bonus

34 days holiday

Pension – LG

Life Assurance

Employee discounts via Reward Gateway

Aviva Digicare+ Workplace App

Refer a Friend scheme

Wellbeing Centre

Job summary

STARK Group in Kendal is seeking a friendly Sales Advisor to join our branch. You’ll help customers, explain products, and process orders and payments using our in-house system. The role runs Monday to Friday 8am–5pm, with Saturday mornings every third week.

You’ll build relationships, ensure great service, and contribute to stock checks and tidy store presentation while working with a supportive team and enjoying a comprehensive benefits package.

Qualifications

• Experience in retail or merchant environment.
• Strong communication and interpersonal skills.
• Ability to understand customer needs and explain products clearly.

Responsibilities

• Get to know our product lines and services to assist customers.
• Develop relationships with new and existing customers face-to-face and over the phone.
• Process orders and payments, organise delivery times, update customer accounts.
• Maintain a clean, welcoming branch environment and stock levels.
• Collaborate with colleagues to identify improvement opportunities.

Skills

Customer service

Sales

Teamwork

Job description

We have an exciting opportunity for a Sales Advisor at our Kendal (LA9 6HR) branch!

Details

This is a full-time role working Monday - Friday 8am - 5pm, and every 3 Saturday's from 8am - 12pm.

What You’ll Be Doing

• Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values
• Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
• Use our in-house systems to process customer orders and payments, organise delivery times, update customer accounts and keep customers updated throughout their journey
• Keep the branch looking clean and tidy, to make a great first impression on our customers
• Maintain stock levels, carrying out regular stock counts
• Work with colleagues to suggest opportunities for improvement

What We’re Looking For

Enthusiasm - Positivity and unyielding passion for the merchant world.

Decency – Honesty, integrity, and mutual respect

Team Spirit - A genuine desire to help others, working collaboratively and achieving results together.

Pride - Dedication in producing top-notch results.

What’s in it for you

• Competitive Basic Salary
• Performance Related Bonus
• 34 days holiday per year
• Retirement Savings Plan (Pension) – with Legal & General
• Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
• Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
• Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
• Refer a Friend scheme
• Wellbeing Centre via Work Perks

Why Choose Us?

Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.

Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel. We listen and learn – we know we haven’t always got all the answers – listening and learning with you is what helps provide the best service to our customers.

Professional Development - We are invested in your success! Can we add this instead? You have a real chance to progress- the only limits are your own Explore our apprenticeships, training, and mentoring programs designed to elevate your career.

Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!

What's Next

If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.

Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!