Improvement Technician

CHM; Sheffield; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Annual leave 28 days + Bank Holidays

Flexi time attendance scheme

Local Government Pension Scheme

On-site gym access

Cycle to work scheme

Emergency services discounts

Job summary

CHM in Sheffield is offering an Improvement Technician role within the Firefighter Safety Team, based at Eyre Street. This permanent, full-time position (37 hours/week) includes flexi-time and a starting salary of £26,403–£28,142 per annum, with potential rises after nationwide pay negotiations for 2026.

The role focuses on delivering improvement activities, collaborating with operational teams, and analyzing incident data to drive safer working practices.

Qualifications

• Experience of administrative tasks in a work, education, or personal setting.
• Ability to use Microsoft Office applications confidently.
• Experience of sending/receiving emails, creating documents, and data entry.
• Positive attitude and commitment to high standards of work.
• Good interpersonal and communication skills.

Responsibilities

• Utilise multiple software systems to collate, record, analyse, and visualise data.
• Support operational personnel to carry out their work safely.
• Produce reports, procedures, statistical returns, and data analysis.
• Perform general administrative duties including filing, scanning, and document preparation.
• Liaise with internal teams and external agencies to ensure effective work processes.
• Promote and comply with the Service's policies including equality, diversity, health, safety, and wellbeing.

Skills

Administrative tasks experience

Microsoft Office proficiency

Email handling & document creation

Data entry

Interpersonal communication

Tools

Microsoft Office

Job description

An exciting opportunity has arisen within this Fire Service's Firefighter Safety Team for an Improvement Technician, based at their Headquarters in Sheffield.

Improvement Technician

Location: Eyre Street, Sheffield S1

Hours: Full Time - 37 Hours per week (Flexi-Time Scheme)

Contract: Permanent

Salary: £26,403 - £28,142 per annum (Grade 4) *To increase subject to national pay award negotiations for 2026.

Key Purpose

• Deliver and support improvement activities across the Firefighter Safety Team.
• Work collaboratively with operational teams to resolve issues and improve performance-
• Collate and analyse information from incident debriefs and other operational learning sources.
• Maintain, update, and administrate Site Specific Risk Information (SSRI) and CFRMIS records.
• Identify trends from operational feedback and contribute to safer working practices.
• Support the operational guidance team.
• Support the operational development team.

Main Responsibilities

• Utilise multiple software systems to collate, record, analyse, and visualise data.
• Support operational personnel to carry out their work safely.
• Produce reports, procedures, statistical returns, and data analysis.
• Perform general administrative duties including filing, scanning, and document preparation.
• Liaise with internal teams and external agencies to ensure effective work processes.
• Promote and comply with the Service's policies including equality, diversity, health, safety, and wellbeing.

Essential Experience & Skills

• Experience of administrative tasks in a work, education, or personal setting.
• Ability to use Microsoft Office applications confidently.
• Experience of sending/receiving emails, creating documents, and data entry.
• Positive attitude and commitment to high standards of work.
• Good interpersonal and communication skills.

Application Deadline

Closing date for applications is 12:00hrs on 6th November 2026.

Benefits

• New starters will commence on the bottom of the salary grade and will receive increases to the top of the grade on an incremental basis.
• The employer offers 28 days annual leave (pro-rata) plus Bank Holidays.
• Annual leave increases after 5 years' service to 32 days, followed by an extra day a year up to a maximum of 37 days.
• They also operate a generous flexi time attendance scheme.
• Most of the employer's corporate roles offer flexi time and agile working, meaning people can vary their hours to suit their commitments outside of work as agreed with their line manager.
• Flexi time can be accrued with a potential of up to 13 days to be taken within a year.
• All eligible corporate staff are auto-enrolled onto the Local Government Pension Scheme with personal contributions ranging from 5.5% to 12.5%.
• It is a defined benefit pension scheme that means pensions are based on salary and the length of paying into the scheme.
• 1/49th of your pensionable salary is added to your pot per year plus cost of living adjustments.
• Enhanced sick pay.
• Access to free on-site gyms.
• A cycle 2 work scheme.
• Access to emergency services discounts across a wide variety of popular companies.
• Enhanced maternity and paternity schemes.
• Opportunity to join the TransaveUK credit union.

Equality, Diversity & Inclusion

The employer is committed to cultivating a diverse and inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. They warmly welcome applications from individuals who identify with underrepresented groups within their workforce, including individuals from Minority Ethnic backgrounds, women, those who identify as Lesbian, Gay, Bisexual, or Transgender (LGBT+), and individuals with disabilities. In addition, they will look to support anyone who requires Part Time/Job share working hours. They believe that a diverse workforce leads to innovation, creativity, and better decision-making, and they are dedicated to creating an environment where everyone can thrive.

Screening and Checks

Please note the appointment is subject to successful pre-employment screening i.e. asylum and immigration check, references, medical screening, and a minimum of a standard level Disclosure and Barring Service (DBS) check which includes current and spent criminal records information. Enhanced checks with barred lists will be carried out for roles that undertake 'regulated activity' which is a term related to working with children or vulnerable adults.

Recruitment and Selection

The employer's recruitment and selection procedures reflect their commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All