Improvement Technician

South Yorkshire Fire & Rescue; Sheffield; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Flexi time scheme

28 days annual leave plus bank holiday

Free on-site gym

LGPS pension

Job summary

South Yorkshire Fire & Rescue is seeking an Improvement Technician to join the Firefighter Safety Team at Sheffield HQ. You will support operational crews by improving safety, analysing operational learning, and managing risk information to support guidance and training.

The role requires strong administrative skills and proficiency in Microsoft Office, with the ability to collate and interpret data from diverse sources. Normal hours are Mon–Fri with a flexi-time scheme and generous leave.

Qualifications

• Experience of administrative tasks in work, education, or personal setting.
• Ability to use Microsoft Office confidently.
• Experience of sending/receiving emails, creating documents, and data entry.
• Positive attitude and commitment to high standards of work.
• Good interpersonal and communication skills.

Responsibilities

• Use multiple software systems to collate, record, analyse, and visualise data.
• Support operational personnel to carry out their work safely.
• Produce reports, procedures, statistical returns, and data analysis.
• Perform general administrative duties including filing, scanning, and document preparation.
• Liaise with internal teams and external agencies to ensure effective work processes.
• Promote and comply with SYFR policies including equality, diversity, health, safety, and wellbeing.

Skills

Administrative tasks

MS Office

Email & documents

Interpersonal skills

Communication skills

Tools

Microsoft Office

Job description

Improvement Technician

Contract: Permanent

Salary: Grade 4 (£26,403 – £28,142)*

*To increase subject to national pay award negotiations for 2026.

Hours: Full Time - 37 Hours per week

Flexi Time Scheme – (accrue up to 13 extra days off a year (pro-rata) on top of your annual leave).

Key Benefits:

28 days annual leave (pro-rata) plus Bank Holidays (36 days holiday a year). Increasing with length of service to a maximum of 37 days per year plus Bank Holidays (45 days holiday a year).

A range of other great benefits including free on-site gyms, many enhanced family friendly policies, access to emergency service discounts, and the Local Government Pension Scheme. (More details below).

Work Pattern: Mon – Fri

Location: Sheffield - Headquarters / Agile Working

An exciting opportunity has arisen within the Firefighter Safety Team for an Improvement Technician, based at SYFR Headquarters in Sheffield. This role will play a vital part in supporting operational crews by helping improve safety, analysing operational learning, and ensuring effective management of risk information, and supporting the development of operational guidance and training.

Key Purpose

• Deliver and support improvement activities across the Firefighter Safety Team.
• Work collaboratively with operational teams to resolve issues and improve performance.
• Collate and analyse information from incident debriefs and other operational learning sources.
• Maintain, update, and administer Site Specific Risk Information (SSRI) and CFRMIS records.
• Identify trends from operational feedback and contribute to safer working practices.
• Support the operational guidance team.
• Support the operational development team.

Main Responsibilities

• Use multiple software systems to collate, record, analyse, and visualise data.
• Support operational personnel to carry out their work safely.
• Produce reports, procedures, statistical returns, and data analysis.
• Perform general administrative duties including filing, scanning, and document preparation.
• Liaise with internal teams and external agencies to ensure effective work processes.
• Promote and comply with SYFR policies including equality, diversity, health, safety, and wellbeing.

Essential Experience & Skills

• Experience of administrative tasks in a work, education, or personal setting.
• Ability to use Microsoft Office applications confidently.
• Experience of sending/receiving emails, creating documents, and data entry.
• Positive attitude and commitment to high standards of work.
• Good interpersonal and communication skills.

For more information about the role contact Darren Middleton 07823515913 or Luke Handley 07385415502

A job description and person specification for the role can be obtained via our website at http://www.syfire.gov.uk/jobs or by contacting our Recruitment Team at [e-mail]

Closing date for applications is 6th November 2026 hours on 12:00hrs

New starters will commence on the bottom of the salary grade and will receive increases to the top of the grade on an incremental basis. We offer 28 days annual leave (pro-rata) plus Bank Holidays. Annual leave increases after 5 years’ service to 32 days, followed by an extra day a year up to a maximum of 37 days. We also operate a generous flexi time attendance scheme.

Most of our corporate roles offer flexi time and agile working, meaning people can vary their hours to suit their commitments outside of work as agreed with their line manager. Flexi time can be accrued with a potential of up to 13 days to be taken within a year.

All eligible corporate staff are auto-enrolled onto the Local Government Pension Scheme with personal contributions ranging from 5.5% to 12.5%. It is a defined benefit pension scheme that means pensions are based on salary and the length of paying into the scheme. 1/49th of your pensionable salary is added to your pot per year plus cost of living adjustments. Further information on the scheme, and additional benefits, can be found on the LGPS website.

Other benefits include (but not limited to) – enhanced sick pay, access to free on-site gyms, a cycle 2 work scheme, access to emergency services discounts across a wide variety of popular companies, enhanced maternity and paternity schemes and the opportunity to join the TransaveUK credit union.

We are committed to cultivating a diverse and inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. We warmly welcome applications from individuals who identify with underrepresented groups within our workforce, including individuals from Minority Ethnic backgrounds, women, those who identify as Lesbian, Gay, Bisexual, or Transgender (LGBT+), and individuals with disabilities.

In addition, we will look to support anyone who requires Part Time/Job share working hours. We believe that a diverse workforce leads to innovation, creativity, and better decision-making, and we are dedicated to creating an environment where everyone can thrive.

Please note the appointment is subject to successful pre-employment screening i.e. asylum and immigration check, references, medical screening, and a minimum of a standard level Disclosure and Barring Service (DBS) check which includes current and spent criminal records information. Enhanced checks with barred lists will be carried out for roles that undertake ‘regulated activity’ which is a term related to working with children or vulnerable adults.

South Yorkshire Fire & Rescue’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.