Improvement Advisor

NHS Ayrshire & Arran; Glasgow; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

The NHS Ayrshire & Arran is seeking an enthusiastic Improvement Advisor for a hybrid role based in Glasgow or Edinburgh. This position requires leading complex projects to enhance community engagement in health and social care services, applying quality improvement methods while collaborating with various stakeholders. The successful candidate will possess strong analytical, communication, and leadership skills, making significant contributions to national improvement initiatives aimed at enhancing service delivery across Scotland.

Qualifications

• Strong background in quality improvement methodologies.
• Experience with health or social care service engagement.
• Proven ability in project and programme management.

Responsibilities

• Lead planning and implementation of projects to enhance engagement practices.
• Provide guidance, coaching, and training to support engagement improvement.
• Act as a credible leader in engagement and improvement approaches.

Skills

Communication

Analytical skills

Project management

Quality improvement methodologies

Job description

Improvement Advisor (Ref: 215374)

£50,861 - £59,159 (Band 7)

Full time (37 hours per week)

Fixed-term contract/secondment until 21 June 2026

Edinburgh or Glasgow – hybrid working will apply for the foreseeable future (all roles require routine travel for in-person meetings, site visits, workshops and events)

Healthcare Improvement Scotland is the national improvement agency for health and social care in Scotland, and we are seeking to recruit an Improvement Advisor to support Health and Social Care services to develop improved public engagement and volunteer practices that enables them to redesign and continually improve services in a way that involves and considers the needs of people for whom they are intended.

We are looking for an experienced, enthusiastic and positive individual to work as an Improvement Advisor within the Community Engagement and Transformational Change Directorate’s Engagement Practice Improvement Unit.

This role involves leading the planning and implementation of a variety of complex projects aimed at enhancing engagement practices across health and social services. It requires a strong background in applying quality improvement methodologies, along with experience in engaging with and working collaboratively with people who have lived or living experience of health or social care services, as well as with communities, to inform and shape service improvements.

A key element of this role is to act as a credible leader in engagement and improvement approaches, providing expert advice, guidance, coaching, and training to support health and social care organisations and Healthcare Improvement Scotland staff to build capabilities and capacity to improve engagement practice.

The successful candidate will combine excellent improvement, communication, and analytical skills with a high degree of self-awareness, experience in managing internal and external relationships in a collaborative environment and in effective project and programme management techniques. They will also have the ability to build relationships and motivate people and organisations to deliver significant change.

This is an exciting opportunity to be involved in a national improvement programme that has a direct impact on experiences of care for individuals across Scotland.

If you require any further information, or would like an informal chat about the post, please contact Diane Graham (Head of Engagement Practice Improvement) [e-mail]

Closing Date: midnight on Monday 23 June 2025

It is anticipated that interviews will be held in-person in Delta House, Glasgow, on Wednesday 23rd July 2025. A virtual option (MS Teams) is also available on that day.