Import Operations Co-ordinator – Hybrid, Bonus & Growth

Stafforce Ports; Habrough; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Bonus up to 50% of monthly salary

Company mobile phone

Health & travel insurance (employee)

Job summary

Stafforce Ports are recruiting an Import Operations Co-ordinator for their Immingham office to manage end-to-end import movements from Europe into the UK, with a focus on accuracy, compliance and timely delivery. The role involves coordinating manifests, customs entries, and UK-wide deliveries, liaising with overseas agents and supporting the broader operations team.

This is a busy, responsible position within an established international logistics group, offering opportunities for growth and

Qualifications

• Experience within freight forwarding, shipping, customs clearance or import operations.
• Knowledge of customs procedures and import documentation.
• Excellent organisational skills and attention to detail.
• Strong communication skills and a customer-focused approach.
• Ability to manage multiple shipments and priorities simultaneously.
• Experience using freight forwarding or logistics operating systems.

Responsibilities

• Processing shipping manifests and EDI files from colleagues across Norway, Holland and Denmark.
• Managing both LCL and FCL import shipments.
• Completing customs entries and associated documentation.
• Arranging UK-wide deliveries and collections through a network of approved hauliers.
• Preparing and issuing haulage instructions.
• Liaising with Port Health Authorities and managing IPAFFS requirements where necessary.
• Building strong relationships with overseas agents, suppliers and customers.
• Monitoring shipment profitability and checking profit and loss reports.
• Inputting revenues and costs accurately into the operating system.
• Providing rates and shipment charges to customers and partner offices.
• Acting as the main point of contact for a large aluminium import contract.
• Delivering excellent customer service through clear communication with clients, suppliers and colleagues.
• Supporting the wider operations team with general office and operational duties.

Skills

Freight forwarding experience

Customs procedures

Organisational skills

Communication skills

Shipment management

Logistics systems

Job description

Stafforce Ports are recruiting an Import Operations Co-ordinator for their Immingham office to manage end-to-end import movements from Europe into the UK, with a focus on accuracy, compliance and timely delivery. The role involves coordinating manifests, customs entries, and UK-wide deliveries, liaising with overseas agents and supporting the broader operations team.

This is a busy, responsible position within an established international logistics group, offering opportunities for growth and