Implementation Manager

HealthHarmonie; Birmingham; On-site; GBP 55,000 - 85,000; Full time

Job summary

Medinet Group, a dynamic healthcare organisation delivering clinical services across the UK, is seeking an experienced Implementation Manager to join the Senior Management Team. You will coordinate the implementation of new contracts, working with internal teams, external stakeholders, and clients to ensure seamless delivery of contracted services.

Responsibilities cover planning, execution, control and evaluation: defining scope, creating work plans, managing resources, developing schedules,

Qualifications

• Proven track record in project management.
• Experience coordinating with senior management and stakeholders.
• Experience running project meetings and driving outcomes.
• Mobilising new contracts across the business with internal teams.
• Familiarity with PRINCE2 methodology is desirable.
• Ability to align activities with KPI objectives and deliver results.
• Strong communication and collaboration skills.
• Understanding NHS structures, processes and regulations is advantageous.

Responsibilities

• Define the project scope with the Senior Management Team.
• Create a detailed work plan identifying activities and timelines.
• Determine required resources (time, money, equipment) for implementation.
• Develop an implementation schedule and allocate resources accordingly.
• Review the schedule with senior management and adjust as needed.
• Execute the project per the plan and maintain documentation.

Skills

Project management

Stakeholder management

PRINCE2

KPI management

Communication skills

Job description

About Medinet Group

Medinet Group is a dynamic healthcare organisation committed to delivering high-quality clinical services across the UK. Our integrated businesses - Medinet (insourcing), HealthHarmonie (community specialist services), and HealthHarmonie Minds (mental health and wellbeing services) - work collaboratively with NHS and healthcare partners to improve patient access, reduce waiting times, and drive innovation in healthcare delivery.

About Medinet Group

Medinet Group is a dynamic healthcare organisation committed to delivering high-quality clinical services across the UK. Our integrated businesses - Medinet (insourcing), HealthHarmonie (community specialist services), and HealthHarmonie Minds (mental health and wellbeing services) - work collaboratively with NHS and healthcare partners to improve patient access, reduce waiting times, and drive innovation in healthcare delivery.

Due to business growth, we are looking for a dedicated and experienced Implementation Manager to work alongside our Senior Management Team.

As an Implementation Manager, you will play a pivotal role in ensuring the successful implementation of new contracts. You will be responsible for coordinating and managing all aspects of the implementation process, working closely with internal teams, external stakeholders, and clients to ensure seamless execution and delivery of contracted healthcare services.

Role & Responsibilities

Plan

• Define the scope of the project in collaboration with the Senior Management Team
• Create a detailed work plan which identifies and sequences the activities needed to successfully complete the implementation needs
• Determine the resources (time, money, equipment, etc) required to complete implementation
• Develop a schedule for completion that effectively allocates the resources to the activities
• Review the schedule with senior management and all other staff that will be affected by the implementation activities; revise the schedule as required
• Determine with senior management the objectives and measures upon which the implementation will be evaluated at its completion

Implement

• Execute the implementation project as per agreed plan
• Develop forms and records to document activities
• Set up files to ensure that all information is appropriately documented and secured
• Monitor the progress of the implementation and adjust as necessary to ensure the successful completion
• Establish a communication schedule to update stakeholders including appropriate staff in the organisation on the progress of the implementation
• Review the quality of the work completed with the implementation team on a regular basis to ensure that it meets the need and standards

Control

• Write reports on the implementation for the Senior Management Team and Stakeholders
• Monitor and seek approval from the Senior Management Team of all budgeted expenditures
• Monitor cash flow projections and report actual cash flow and variance to the Senior Management Team on a regular basis (monthly/bimonthly)
• Ensure that all financial records for the implementation are up to date and discussed at regular intervals with the Senior Management Team

Evaluate

• Ensure that the deliverables are on time, within budget and at the required level of quality
• Evaluate the outcomes of the implementation as established during the planning phase

About You

• Proven track record in project management, demonstrating the ability to collaborate effectively with stakeholders at all levels, including senior management
• Proficiency in setting targets and objectives from a Project Management implementation perspective, ensuring alignment with organisational goals and KPI objectives.
• Demonstrated experience in effectively running project meetings, facilitating discussions, and driving actionable outcomes
• Skilled in mobilising new contracts across the business, collaborating closely with Resource, Bid, and Contracts teams to ensure seamless integration and compliance with contractual obligations
• Familiarity with PRINCE2 methodology is highly desirable
• Ability to work in line with KPI objectives and achieve desired outcomes, leveraging experience in project management to optimise performance and deliver results
• Strong communication, collaboration, and problem-solving skills, with a proven ability to thrive in a fast-paced, dynamic environment
• Strong understanding of NHS structures, processes, and regulations is highly advantageous

Equality and Diversity

We are committed to fostering an inclusive workplace where all employees are treated with respect and dignity.

We do not tolerate discrimination or harassment on any grounds, including age, disability, gender, gender identity, marital status, pregnancy and maternity, race, religion or belief, and sexual orientation.

All employees are expected to uphold these values and report any concerns.

We welcome applications from anyone regardless of age, disability, gender, race, or ethnic and national origins, religion or belief, or sexual orientation.

Safeguarding

is fundamental to the success in all that we do.

The organisation follows a Safer Recruitment process for all roles. Successful candidates will be subject to proportionate background, DBS, and reference checks as required.

We are committed to safeguarding and promoting the welfare of all service users in line with statutory guidance, including the Mental Capacity Act 2005, ensuring that individuals are supported to make their own decisions wherever possible and that appropriate best interest decisions are made when required.