Implementation Lead - Healthcare Software

Solo Search Services; Greater London; On-site; GBP 53,000 - 93,000; Full time

Job summary

Solo Search Services seeks a capable Implementation Lead to deliver customer software installations and onboarding in a HealthTech start-up transitioning to scale-up. This hands-on role operates in a fast-paced, mission-driven environment, based in London (Kings Cross) with five days on-site and some client travel as required.

The role requires 5+ years in software implementation or delivery, strong stakeholder management, and excellent communication. Sponsorship is not available at this time.

Qualifications

• 5+ years experience in software implementation, technical delivery or project delivery.
• Proven experience delivering software installations within HealthTech start-ups.
• Experience supporting organisations moving from start-up into scale-up, where processes are evolving.
• Comfortable in non-structured, ambiguous environments with changing priorities.
• Able to operate confidently in a high-velocity, fast-paced setting.
• Strong stakeholder management skills with the ability to build credibility quickly.
• Excellent communication, facilitation and documentation skills.
• Critical thinker with strong problem-solving capabilities and sound judgement.
• Highly motivated, proactive and resilient.
• Deeply motivated by HealthTech and its impact on lives.
• Mission-driven, with genuine belief in the product's goals.
• Energised by pace, growth and ownership.
• Comfortable making decisions with incomplete information.
• Curious, analytical and solutions-focused.
• Must be eligible to work in the UK.

Responsibilities

• Own the end-to-end implementation lifecycle for new customers.
• Scope, plan and deliver software installations and onboarding programmes.
• Work closely with Product, Engineering and Customer teams to unblock issues quickly.
• Oversee configuration, data migration and validation activities.
• Ensure data quality, integrity and clinical safety throughout implementations.
• Communicate clearly with customers in complex and evolving situations.
• Identify risks early and adapt plans pragmatically as circumstances change.
• Contribute to building and continuously improving implementation processes and playbooks.
• Act as a trusted partner to customers through change and adoption.

Skills

Stakeholder management

Project management

Communication

Documentation

HealthTech domain knowledge

Tools

PM Software

Job description

Salary: £53,000 - 93,000 per year

Requirements:

• 5+ years experience in software implementation, technical delivery or project delivery
• Proven experience delivering software installations within HealthTech start-ups
• Experience supporting organisations moving from start-up into scale-up, where processes are evolving rather than fixed
• Comfortable working in non-structured, ambiguous environments with changing priorities
• Able to operate confidently in a high-velocity, fast-paced setting
• Strong stakeholder management skills with the ability to build credibility quickly
• Excellent communication, facilitation and documentation skills
• A critical thinker with strong problem-solving capabilities and sound judgement
• Highly motivated, proactive and resilient
• Deeply motivated by the power of HealthTech and its ability to improve lives
• Mission-driven, with genuine belief in what the product is trying to achieve
• Energised by pace, growth and ownership
• Comfortable making decisions with incomplete information
• Naturally curious, analytical and solutions-focused
• Must be eligible to work in the UK

Responsibilities:

• Own the end-to-end implementation lifecycle for new customers
• Scope, plan and deliver software installations and onboarding programmes
• Work closely with Product, Engineering and Customer teams to unblock issues quickly
• Oversee configuration, data migration and validation activitiesli>
• Ensure data quality, integrity and clinical safety throughout implementations
• Communicate clearly with customers in complex and evolving situations
• Identify risks early and adapt plans pragmatically as circumstances change
• Contribute to building and continuously improving implementation processes and playbooks
• Act as a trusted partner to customers through change and adoption

Technologies:

• Project Manager

More:

We are seeking a highly capable Implementation Lead to deliver customer software installations and onboarding programmes within a HealthTech start-up transitioning into scale-up mode. This is a hands‑on role in a fast‑paced, mission‑driven environment, where the work directly contributes to better healthcare outcomes. The role is based in London (Kings Cross) and requires five days per week on site, with on‑site working Monday to Thursday, Friday working from home, and client travel when required. Some paid weekend work may be required during implementation go‑live. The salary is £80k–£100k DOE, and sponsorship is currently not available.

last updated 36 week of 2026