Implementation Engineer - EMEA

Nucleus Security; Belfast; On-site; GBP 40,000 - 60,000; Full time

Job summary

Nucleus Security is looking for an Implementation Engineer to join their Customer Success team in the EMEA region. This role involves deploying vulnerability management solutions and requires a blend of technical and soft skills. The ideal candidate will work closely with customers to ensure successful onboarding and implementation, while also collaborating with internal teams to enhance service delivery.

Benefits

Equity in a high-growth startup

Fabulous company culture

Work on a unique solution defining a market

Qualifications

• Understanding of cybersecurity concepts, including attack vectors and compliance standards.
• Experience in customer engagement and technical project management.
• Proficient in programming, especially Python.

Responsibilities

• Work closely with sales for smooth transitions from pre- to post-sale.
• Plan and coordinate onboarding projects for new customers.
• Manage short-term customer engagements to resolve technical challenges.

Skills

Cybersecurity concepts

Customer/stakeholder engagement

Programming

Creative problem-solving skills

High capacity to learn quickly

Job description

Implementation Engineer - EMEA
Nucleus is seeking an Implementation Engineer in the EMEA region to join our Customer Success organization that supports customer onboarding and implementation projects. Implementation Engineers are instrumental in delivering Nucleus products in the post sales cycle. This technical role is responsible for deploying vulnerability management solutions to our rapidly growing customer base.
The Nucleus Implementation team is staffed with security architects with software development experience who can manage customer stakeholders to drive projects to completion. If you’re a curious person with a blend of technical and soft skills, we’d love to welcome you aboard.
What You Will Do

• Work closely with the sales team to conduct smooth transitions from pre- to post-sale phase
• Plan and coordinate onboarding projects for new customers, meeting customer business requirements and driving user adoption
• Manage short term customer engagements to unblock their technical use cases
• Develop and maintain parsers and other scripts/tools to resolve customer’s unique challenges
• Collaborate with the product team to prioritize and productize solutions to impactful issues
• Build strong relationships with customers, providing exceptional customer service and support
• Strive to improve process efficiency and team performance by continuously identifying areas to enhance our post-sales motion
• Understand how integrations work end to end to be able to clearly articulate complex problems and solutions to less technical stakeholders
• Design vuln management solution architecture for different asset classes and environment sizes
• Manage containerization and modern cloud infrastructure

Required Qualifications:

• Cybersecurity concepts (attack vectors, kill chain)
• Compliance understanding (NIST, ISO, custom policies)
• Customer/stakeholder engagement (technical project management, consulting)
• Programming (we use Python, any oop is fine)
• Configuring & deploying software integrations
• High capacity to learn quickly
• Creative problem-solving skills

Preferred Qualifications:

• Security tools or other VM platforms (SIEM, SOAR, IDS)
• Data ingest pipelines (ETL, automation)
• Cloud concepts (containerization, PaaS)
• ServiceNow (configuration, end user experience)
• Enterprise customer tech integration exposure
• Ability to work autonomously on complex tasks within a team dynamic
• Willingness to work in the CET time zone

Why You Should Be Excited

• Equity in a high-growth, VC-backed startup
• Fabulous company culture
• Work on a truly unique solution that’s defining a market

Additional Information
At Nucleus we are committed to achieving excellence in our field by combining diversity, collaboration, teamwork, and pride in our work. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability.