Implementation Consultant

Simpro Software; United Kingdom; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

Join a leading company as an Implementation Consultant, where you'll play a crucial role in ensuring successful product implementation for clients across the UK. This hybrid position involves working remotely and travelling to client sites. We're looking for individuals with excellent training delivery skills and a consultative approach to client management.

Benefits

Generous annual leave entitlement

Private Health Insurance

Company pension scheme with 5% employer contribution

Flexible working environment

Home Office Allowance

Opportunities for career progression

Casual dress and relaxed office environment

Qualifications

• Full UK Driving Licence and own vehicle.
• Excellent training delivery skills tailored to different needs.
• Experience supporting end customers with Software or Web products.

Responsibilities

• Work with new clients to understand business requirements.
• Conduct on-site and remote consultancy sessions.
• Adapt implementation plans and provide post-support.

Skills

Training delivery skills

Customer support

Business process understanding

Rapid problem solving

Job description

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First Things First - What We Can Offer You

• A generous annual leave entitlement plus a personal leave entitlement
• Private Health Insurance
• Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances)
• Life Insurance
• Company pension scheme, with 5% employer contribution
• Generous Parental Leave Program
• Home Office Allowance
• Paid Volunteer Leave Days
• Public Holiday Exchange Scheme
• Enjoy up to 4 weeks a year of flexible 'Work from Anywhere' time!
• Talent Referral Programme – get rewarded for referring a friend to join our team!
• Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment
• Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech
• A discounts and cash back scheme
• Flexible working environment
• Casual dress and relaxed office environment
• Happy hours and office games
• Opportunities for career progression and development
• Diverse training & internal networking opportunities across all of our product lines
• Check out our website for more about working at Simpro Group https://www.simprogroup.com/uk/company/careers#positions
  
  
  

The Job

Simpro's Software Implementation Consultants are key in ensuring the successful implementation and training of Simpro's suite of products, to new and existing customers.

This is a hybrid role, part working remotely, and the rest travelling, visiting and supporting our customers at their various sites around the UK.

What You’ll Do

• Work with new clients to understand their business requirements
• Help the customer to customise and configure the product to meet their specific goals
• Conduct on-site and remote consultancy sessions and training for end-users
• Support users with their initial use of the product
• Follow and adapt implementation plans
• Conduct post-implementation support to ensure system confidence and customer satisfaction
  
  
  

What You’ll Bring

• Full UK Driving Licence and own vehicle
• A professional and consultative approach.
• Excellent training delivery skills, with an ability to tailor methods to suit different needs.
• Experience supporting end customers with Software or Web products
• Understanding of business processes and workflows.
• The ability to prioritise, meet deadlines and deliver rapid outcomes.
• Confidence to adapt and learn new programs, and systems.
  
  
  

Core values required of all Simpro, AroFlo, BigChange & ClockShark employees:
We Are One Team
We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success

Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.

If you'd like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV and covering letter.

Please note: no agencies will be accepted in the recruitment of this role. Any CVs provided to Simpro Software by agencies will be treated as a gift.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development

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