Implementation Consultant

Tennex Solutions; Greater London; On-site; GBP 42,000 - 65,000; Full time

Job summary

Tennex Solutions is hiring an Implementation Consultant to join our UK team. The role focuses on SaaS implementation, business analysis, and solutions consulting with 2–4 years of relevant experience. The position is predominantly remote within the UK with occasional travel to London.

You will lead discovery sessions, map business processes, configure workflows, and support UAT, testing, and go-live while training users and building strong client relationships.

Qualifications

• 2–4 years' experience in SaaS implementation, business analysis, professional services or solutions consulting.
• Ability to translate business requirements into practical tech solutions.
• Experience facilitating client workshops and gathering requirements.

Responsibilities

• Lead client discovery and requirements sessions.
• Understand current processes and identify improvement opportunities.
• Translate requirements into scalable workflows and system solutions.

Skills

Client communication

Stakeholder management

Requirements gathering

Problem solving

Tools

monday.com

Salesforce

HubSpot

Jira

Asana

ClickUp

Smartsheet

ServiceNow

Job description

I'm working with a growing technology consultancy looking to hire an Implementation Consultant to join their UK team.

This is a great opportunity for someone with 2–4 years' experience across SaaS implementation, business analysis, professional services or solutions consulting who enjoys understanding how businesses operate and using technology to improve their processes.

Location: Predominantly remote (UK)

Travel: Occasional London travel

What you'll be doing:

• Leading client discovery and requirements-gathering sessions
• Understanding existing business processes and identifying areas for improvement
• Translating requirements into scalable workflows and system solutions
• Configuring workflows, automations, dashboards and reporting
• Managing multiple client implementations
• Supporting UAT, testing and go-live
• Delivering customer onboarding and user training
• Building strong relationships with client stakeholders

What we're looking for:

Ideally, you'll have experience within SaaS Implementation, Implementation Consulting, Business Analysis, Solutions Consulting or Professional Services.

Experience with monday.com is highly desirable but NOT essential.

We're equally interested in people who have implemented or configured platforms such as Salesforce, HubSpot, Jira, Asana, ClickUp, Smartsheet, ServiceNow or similar SaaS/CRM/workflow platforms.

The most important thing is that you can understand a client's business requirements, translate them into a practical solution and confidently manage customers throughout an implementation.

Experience with APIs, SQL, data migration, process mapping or workflow automation would also be advantageous.