Implementation Assistant (Project Coordinator)

Supply Technologies; Antrim; On-site; GBP 28,000 - 34,000; Full time

Job summary

Supply Technologies is hiring a talented Implementation Assistant to support Europe-wide project implementations. You will assist in planning, coordinating with multiple departments, and maintaining detailed project schedules, ensuring documentation meets standards and deadlines are met.

The role involves liaising with stakeholders, conducting meetings, updating clients, and analyzing project data, with training provided for end-users and ongoing system support.

Qualifications

• Must be comfortable speaking with customers at all levels of their organizations.
• A clean driving license.
• Background in IT, project management, or a related field is frequently favored.
• Experience in project coordination and implementation support roles.
• Familiarity with industry-specific software and tools.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Project).
• Basic understanding of database management and data analysis tools.

Responsibilities

• Assist in planning and executing project tasks.
• Coordinate with different departments to ensure seamless implementation.
• Maintain project schedules and track progress.
• Prepare and update project documentation, including plans, reports, and logs.
• Ensure all documentation complies with company standards and regulatory requirements.
• Act as a liaison between project stakeholders, team members, and clients.
• Facilitate meetings, including scheduling, preparing agendas, and taking minutes.
• Address client queries and provide regular updates on project status.
• Collect, analyze, and report on project data.
• Maintain accurate records of project activities and outcomes.
• Assist in developing training materials and conducting training sessions for end-users.
• Provide ongoing support and troubleshooting for users during and after implementation.
• Monitor project activities to ensure they comply with quality standards.
• Identify potential issues and work with the team to implement corrective actions.
• Assist in configuring and testing new systems or processes.
• Ensure technical specifications are met and troubleshoot any technical issues that arise.

Skills

Customer communication

Project coordination

Organizational skills

Problem solving

Tools

Microsoft Office Suite

Database basics

Data analysis tools

Job description

Career Opportunities with Supply Technologies

A great place to work.

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Implementation Assistant (Project Coordinator)

We are hiring! at Supply Technologies, a subsidiary of ParkOhio(NASDAQ:PKOH), specializes in supplier selection and management, planning, implementing, managing the physical flow of product for world-class international manufacturing companies, and servicing customers in the various markets.

Job Summary

• Assist in planning and executing project tasks.
• Coordinate with different departments to ensure seamless implementation.
• Maintain project schedules and track progress.

• Prepare and update project documentation, including plans, reports, and logs.
• Ensure all documentation complies with company standards and regulatory requirements.

• Act as a liaison between project stakeholders, team members, and clients.
• Facilitate meetings, including scheduling, preparing agendas, and taking minutes.
• Address client queries and provide regular updates on project status.
• Collect, analyze, and report on project data.
• Maintain accurate records of project activities and outcomes.
• Assist in developing training materials and conducting training sessions for end‑users.
• Provide ongoing support and troubleshooting for users during and after implementation.
• Monitor project activities to ensure they comply with quality standards.
• Identify potential issues and work with the team to implement corrective actions.
• Assist in configuring and testing new systems or processes.
• Ensure technical specifications are met and troubleshoot any technical issues that arise.

Responsibilities

• To support the implementation Manager for Europe, primarily in new business implementations.
• Ensuring excellent customer care from inception to ensuring excellent aftercare.
• Assisting the team in understanding the implementation process once new business has been secured.
• Working with internal and external stakeholders.
• Basic understanding of database management and data analysis tools.

Requirements

• Must be comfortable speaking with customers at all levels of their organizations.
• A clean driving license.
• A background in IT, project management, or a related field is frequently favored.
• Experience in project coordination and implementation support roles.
• Familiarity with industry‑specific software and tools.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Project).
• Basic understanding of database management and data analysis tools.
• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills.
• Detail‑oriented with a focus on accuracy and quality.
• Problem‑solving skills and ability to work under pressure.
• Educated to a good level in Mathematics and English.

Our Values

Do The Right Thing and we will succeed: We insist on honest and ethical behavior; We treat others respectfully; Our actions are underlined with high integrity; We partner with others who hold these same values.

Go One Better to achieve greatness: We strive to do our best every day; We are curious and seek alternative viewpoints; We value innovation to deliver long‑term success; We will not accept the status quo and tirelessly seek to improve.

Customer First balanced with Company results: We serve our customers with a sense of urgency; We strive to anticipate our customer’s needs; We work with our customers to ensure we are providing them the best solutions they value; We help to deliver the long‑term success of our company.

WE DO what we say: We seek clarity and understanding; We follow through on our commitments; We respectfully challenge and collaborate to achieve mutual success; Once we agree, we move forward and make no excuses.

Together we win: We respect and value each other’s thoughts and opinions; We make the time to develop meaningful relationships; We seek new opportunities to continuously learn: We never miss an opportunity to bring out the best in others.

Make a career at SUPPLY TECHNOLOGIES

• Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution.

NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

Supply Technologies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.