Charity Shop Assistant Manager: Lead Sales & Service

Devon Air Ambulance Trust; Sidmouth; Sur place; GBP 24 000 - 29 000; Plein temps

Avantages offerts par ce poste

25 days annual leave plus 8 bank hols

6% employer pension contributions

Adoption/maternity/paternity leave

Buying annual leave

Counselling and financial wellbeing

Résumé du poste

Devon Air Ambulance Trust in Sidmouth seeks two Assistant Managers for the charity shop. Roles are 4 or 5 days per week, supporting the Shop Manager, guiding volunteers, and driving sales and service.

We require retail or customer service experience, strong interpersonal skills, and flexibility for weekends/bank holidays. The role offers a comprehensive benefits package and training opportunities.

Qualifications

• Previous experience in retail or customer service is required.
• Strong interpersonal and customer care skills.
• Good problem-solving abilities and adaptability to charity retailing.

Responsabilités

• Provide cover for the Shop Manager in their absence.
• Support and guide volunteers in daily shop operations.
• Manage stock control, sorting, and product rotations.
• Display goods effectively and create appealing shop displays.
• Process Gift Aid and handle sales transactions.
• Maintain the shop's appearance and customer service standards.

Connaissances

Retail experience

Customer service

Team leadership

Interpersonal communication

Description du poste

Devon Air Ambulance Trust in Sidmouth seeks two Assistant Managers for the charity shop. Roles are 4 or 5 days per week, supporting the Shop Manager, guiding volunteers, and driving sales and service.

We require retail or customer service experience, strong interpersonal skills, and flexibility for weekends/bank holidays. The role offers a comprehensive benefits package and training opportunities.