Impactful Schedule & Delivery Coordinator

Severn Trent; East Midlands; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

25 days holiday

Annual bonus up to £1,500

Family-friendly policies

Pension scheme with enhanced employer/

Job summary

Severn Trent is hiring a Schedule & Delivery Technician for the Pride Park site in the United Kingdom. You will coordinate schedules, redistribute workload as priorities change, and support field and contact centre operations to keep waste management services running smoothly.

The role is 37 hours per week on a rolling rota covering 7am–10pm, with shifts 7:00–15:30 or 14:00–22:00, requiring proactive organisation and strong admin and communication skills.

Qualifications

• Proactivity and organisation are essential for delivering reliable service and customer outcomes.
• Continuous improvement mindset with problem-solving to implement best practices.
• Strong administration skills for using planning tools to prioritise and schedule work.
• Excellent communication skills for liaising with stakeholders and managing expectations.
• Ability to work under pressure with flexibility to switch priorities as needed.

Responsibilities

• Coordinate schedules and redistribute work in-day as priorities change.
• Support operational teams and manage workflow to optimise productivity.
• Ensure customer expectations and targets are met by managing work stacks against KPIs.
• Liaise with internal and external stakeholders from field teams, managers and resolution teams to customers.

Skills

Proactivity

Organisation

Continuous Improvement

Administration Skills

Communication Skills

Job description

Severn Trent is hiring a Schedule & Delivery Technician for the Pride Park site in the United Kingdom. You will coordinate schedules, redistribute workload as priorities change, and support field and contact centre operations to keep waste management services running smoothly.

The role is 37 hours per week on a rolling rota covering 7am–10pm, with shifts 7:00–15:30 or 14:00–22:00, requiring proactive organisation and strong admin and communication skills.