Impactful Referrals & Admissions Coordinator

Achieve Together; Leatherhead; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Career progression

Employee discounts & Stream pay app

Life assurance

Pay advances

Job summary

Achieve Together is seeking a Referrals Coordinator to join the community hub team in Leatherhead. You will manage referrals from enquiry to admission, ensuring smooth coordination and timely delivery of services within capacity and governance requirements.

The role requires strong organisational skills, attention to detail, and experience in administrative or coordination roles. You will support Growth and Partnerships Managers and use Excel to track progress, contributing to excellent customer

Qualifications

• Previous experience in an administrative, coordination, customer service or support role.
• Strong organisational skills with the ability to manage multiple referrals, competing priorities and time-sensitive actions.
• Good attention to detail with accurate record keeping and following processes.
• Confident user of Microsoft Excel for trackers, updating spreadsheets and basic reporting.

Responsibilities

• Manage the referral journey from initial enquiry through to admission, ensuring each referral is coordinated smoothly, accurately and within agreed timeframes.
• Keep referral information, funding details, placement paperwork and admission administration up to date and clearly tracked.
• Provide administrative and coordination support to Growth and Partnerships Managers and operational teams.

Skills

Administrative experience

Coordination

Customer service

Record keeping

Data entry

Diary management

Tools

Microsoft Excel

Job description

Achieve Together is seeking a Referrals Coordinator to join the community hub team in Leatherhead. You will manage referrals from enquiry to admission, ensuring smooth coordination and timely delivery of services within capacity and governance requirements.

The role requires strong organisational skills, attention to detail, and experience in administrative or coordination roles. You will support Growth and Partnerships Managers and use Excel to track progress, contributing to excellent customer