Impactful Internal Communications & Engagement Lead

London Borough of Merton; Greater London; On-site; GBP 34,000 - 52,000; Full time

Job summary

London Borough of Merton is seeking an Internal Communications and Engagement Officer to connect with over 2,000 colleagues across the Council, shaping how we share stories and drive engagement.

You will deliver our internal communications strategy, launch new channels, support senior leaders, and help build an informed, valued, and connected workforce through compelling writing and video content.

Qualifications

• At least four years' experience in internal communications.
• Exceptional writing and storytelling skills.
• Ability to develop and deliver engagement plans.
• Experience creating video content for staff audiences.
• Journalistic curiosity and storytelling instincts.

Responsibilities

• Shape how we connect with 2,000+ colleagues across the Council.
• Deliver internal communications strategy and launch new channels.
• Strengthen leadership communications and build an informed workforce.
• Create engaging video content to bring stories to life.

Skills

Internal communications

Storytelling

Video production

Written communications

Engagement planning

Stakeholder collaboration

Tools

Video editing software

Job description

London Borough of Merton is seeking an Internal Communications and Engagement Officer to connect with over 2,000 colleagues across the Council, shaping how we share stories and drive engagement.

You will deliver our internal communications strategy, launch new channels, support senior leaders, and help build an informed, valued, and connected workforce through compelling writing and video content.