Impactful Employment Coach & Advisor

Your Ambition; Ipswich; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Volunteer days

Pension - 5% Employee 5% Employer

Healthcare Cash Plan + life assurance

Annual pay review

Refer a Friend Scheme

BenefitHub access

Job summary

Seetec Group in Ipswich is recruiting an Employment Adviser to guide participants toward sustainable employment. You will manage a caseload, coach and mentor customers, and build trusted relationships to help them overcome barriers.

The role emphasizes high-quality service, initiative, and resilience, with a focus on empowering lives and improving communities within a 37-hour week office setting.

Qualifications

• Knowledge of the local labour market in the specified area.
• Basic understanding of self-employment concepts.
• Proficient with Microsoft Office applications.
• Experience working in a target-driven environment.
• Experience delivering services that meet contractual/quality standards.

Responsibilities

• Meet and aim to exceed personal performance targets (KPIs).
• Deliver a positive experience to new customers and engage with the programme.
• Achieve the customer service standards required on the programme.
• Ensure evidence requirements are met to verify job starts.
• Understand the local labour market to source opportunities.
• Market customers to employers and promote opportunities.
• Adhere to best practices and champion compliance.
• Handle personal data per the organisation's policy.
• Undertake other duties as required.

Skills

Local labour market knowledge

Self-employment basics

Microsoft Office proficiency

Target-driven experience

Contractual/quality delivery

Tools

Microsoft Office

Job description

Seetec Group in Ipswich is recruiting an Employment Adviser to guide participants toward sustainable employment. You will manage a caseload, coach and mentor customers, and build trusted relationships to help them overcome barriers.

The role emphasizes high-quality service, initiative, and resilience, with a focus on empowering lives and improving communities within a 37-hour week office setting.