Impactful Clinical Data & Care Coordination Lead

Manor View Practice; United Kingdom; Remote; GBP 21,000 - 23,000; Full time

Job summary

Manor View Practice is seeking a Clinical Data & Care Coordination Lead to manage day‑to‑day data searches, recalls and programme administration. You will work with the Patient Care Team to ensure timely patient reviews and data reporting while maintaining safeguarding and clinical governance standards.

The role is a hands‑on, non‑clinical position with training and close interface to clinicians. Experience with EMIS Web and Excel is essential; a collaborative, detail‑focused approach is valued

Qualifications

• Experience in GP practice or comparable primary care setting.
• Experience with clinical searches, recalls or healthcare data administration.
• Strong EMIS Web skills and ability to undertake clinical searches.
• Confident Excel skills and accurate spreadsheet management.
• Desirable: experience supporting QOF, enhanced services or ECF.
• Desirable: experience in safeguarding, palliative care or MDT administration.
• Desirable: experience guiding or training colleagues.

Responsibilities

• Run routine and complex EMIS Web searches to identify patients requiring review, monitoring, recall or other agreed activity.
• Prepare worklists and track outstanding activity for QOF, DES, LES, ECF and other commissioned programmes.
• Coordinate invitations, appointments, reminders and follow‑up with existing Patient Care Team members and clinical teams.
• Gather activity evidence and maintain progress trackers for the manager’s performance reporting and contractual submissions.
• Coordinate LTC recalls and support childhood immunisation, cervical screening, LD, SMI, frailty, NHS Health Check and other agreed recall programmes.
• Track non‑responders, outstanding appointments and follow‑up actions under agreed protocols.
• Work with reception, nurses, pharmacists and other clinicians to ensure patients are offered appropriate appointments.
• Maintain safeguarding administrative registers and trackers and undertake agreed searches.
• Prepare agendas and documentation, coordinate safeguarding meetings and monitor administrative actions.
• Escalate concerns and outstanding items promptly to the designated safeguarding GP or other authorised clinician.
• Do not undertake clinical risk assessments or make independent safeguarding decisions.
• Maintain palliative care administrative registers and patient lists under agreed protocols.
• Prepare Gold Standards Framework and multidisciplinary meeting information and track follow‑up actions.
• Coordinate communication and administrative follow‑up with relevant clinical and community teams.
• Support development of research administration only if the practice elects to participate in approved studies.
• Undertake approved patient‑identification searches, invitations, recruitment trackers and study administration under the GP research lead.
• Support group clinic invitations, scheduling and related administration as required.
• Leave eligibility decisions, consent and clinical research procedures to authorised research staff.
• Act as the operational point of contact for the Patient Care Team, coordinating daily work within priorities set by the manager.
• Support existing team members with searches, recalls and trackers and maintain cover for critical processes.
• Escalate workload pressures, delays and performance concerns; formal line management remains with the manager.
• Prepare regular operational updates and maintain written procedures for key tasks.

Skills

EMIS Web

Excel

Data administration

Tools

Accurx

Abtrace

Job description

Manor View Practice is seeking a Clinical Data & Care Coordination Lead to manage day‑to‑day data searches, recalls and programme administration. You will work with the Patient Care Team to ensure timely patient reviews and data reporting while maintaining safeguarding and clinical governance standards.

The role is a hands‑on, non‑clinical position with training and close interface to clinicians. Experience with EMIS Web and Excel is essential; a collaborative, detail‑focused approach is valued