Impactful Admin for Primary Care Mental Health

Northpoint; Leeds; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

35-hour week

28 days annual leave + bank holidays (

Pension scheme

Discretionary leave at Christmas

Supervision and development

Inclusive, values-led environment

Job summary

Northpoint is seeking an Administrator within our primary care mental health services team in West Yorkshire. This full-time role (35 hours) offers a welcoming environment and opportunities to contribute to improving mental health services.

You will provide high-quality administrative support, manage records, coordinate diaries, and be the first point of contact for service users, families and professionals. We value reliability, organisation and strong communication.

Qualifications

• GCSE English and Maths at GCSE level or equivalent practical knowledge.
• Strong organisational skills and ability to manage competing priorities.
• Excellent attention to detail and accuracy.
• Confident written and verbal communication.
• Good IT skills, including Microsoft Office.
• Understanding of confidentiality and data protection principles.
• Proactive, flexible and solution-focused approach.
• Able to work independently and in a team.
• Commitment to inclusivity, empowerment and wellbeing.

Responsibilities

• Acting as a first point of contact for clients, families and professionals, in person and via phone/email.
• Maintaining accurate records, processing information and producing reports.
• Providing responsive administrative support and communicating effectively with users, colleagues and partners.
• Coordinating diaries, meetings and resources while supporting service improvement.
• Monitoring and maintaining inboxes with timely, accurate responses.
• Recording and maintaining confidential data and client records.
• Supporting reporting, data quality and service monitoring.
• Providing administrative support to managers and colleagues across the service.

Skills

Organisation

Communication

Microsoft Office

Data protection

Confidentiality

Teamwork

Proactive mindset

Education

GCSE English

GCSE Maths

Tools

None

Job description

Northpoint is seeking an Administrator within our primary care mental health services team in West Yorkshire. This full-time role (35 hours) offers a welcoming environment and opportunities to contribute to improving mental health services.

You will provide high-quality administrative support, manage records, coordinate diaries, and be the first point of contact for service users, families and professionals. We value reliability, organisation and strong communication.