Impact and Evaluation Officer

Chest Heart and Stroke Scotland; City of Edinburgh; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Company pension scheme

Generous holiday allowance

Company sick pay

Employee welfare support

Life assurance

Flexible working

Job summary

Chest Heart and Stroke Scotland (CHSS) is recruiting an Impact and Evaluation Officer to strengthen how the charity understands and demonstrates the difference it makes. You will work with the Impact and Evaluation Manager to apply evaluation practices, support planning, data collection, analysis and reporting, and help ensure high-quality insights for the Community Healthcare Support Service Model.

The role supports engagement with the Service Delivery team to collect feedback from service

Qualifications

• The role supports evaluation planning, data collection, analysis and reporting.
• Engagement with Service Delivery teams to maintain high-quality insights.
• Ensures feedback from service users informs service improvements.

Responsibilities

• Provide support across CHSS’s impact and evaluation framework.
• Work with the Impact and Evaluation Manager to apply evaluation practice and reporting.
• Support the Community Healthcare Support Service Model with insights.

Job description

Every day people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland. By joining Chest Heart and Stroke Scotland (CHSS) as an Impact and Evaluation Officer you can be the difference between people just surviving and really living. You will be part of Scotland’s leading health charity providing support to people with chest, heart and stroke conditions and Long Covid to live life to the full again.

What the role will involve

The role's purpose is to provide support across CHSS’s impact and evaluation framework, helping to strengthen how the charity understands, demonstrates and improves the difference it makes for people with our conditions. Working directly with the Impact and Evaluation Manager, the postholder will support the consistent application of evaluation practice, use of insight and outcome reporting across CHSS. The role will support teams with evaluation planning, data collection, analysis and reporting. A core component of the role will be supporting the Service Delivery team to maintain high quality and effective insights for the Community Healthcare Support Service Model. The postholder will maintain strong engagement with the Service Delivery team and response rates from service users, ensuring that everyone who accesses our services has an opportunity to feedback on their outcomes and experiences.

Benefits of working with us

CHSS offers a shorter full-time working week of 32.5 hours alongside a range of organisational benefits including:

• Company pension scheme
• generous holiday allowance
• company sick pay
• employee welfare support
• life assurance

CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”.

In line with our commitment to safeguarding, this role is subject to a PVG check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.