Assistant Shop Manager

Chest Heart & Stroke Scotland; Strathaven; Remote; GBP 20,000 - 23,000; Part time

Benefits offered by this job

Company pension scheme

Generous holiday allowance

Company sick pay

Employee welfare support

Life assurance

Job summary

Chest Heart Heart & Stroke Scotland is seeking an Assistant Shop Manager for our Strathaven store to lead a team of volunteers and deliver excellent retail service in a charity setting. You’ll drive community engagement, strive to meet performance targets, and bring creativity to the shop floor.

The role includes weekends and flexible part-time hours (10am–5pm). You’ll work closely with store volunteers and staff, ensuring a welcoming customer experience, managing stock, cash handling, and

Qualifications

• Experience leading volunteers or retail teams.
• Customer-focused approach in a charity setting.
• Ability to work weekends and flexible hours.

Responsibilities

• Lead and inspire a retail team of volunteers in our Strathaven store.
• Drive community engagement and deliver key performance targets.
• Bring creativity and innovation to the shop floor - your ideas matter here.
• Manage flexible part-time hours including weekends and stock control.

Skills

Team leadership

Volunteer management

Retail operations

Customer engagement

Job description

Every day, people across Scotland are adjusting to life following a diagnosis of a chest or heart condition, after experiencing a stroke or dealing with Long Covid. At Chest Heart & Stroke Scotland (CHSS), Scotland's leading health charity, we're working to ensure there is No Life Half Lived, and you could play a vital role in making that happen.

We provide a range of services, notably through our Community Healthcare Support Service, which delivers supported self‑management and recovery services across Scotland.

By joining CHSS as an Assistant Shop Manager, you’ll have a real opportunity to help people move beyond simply surviving, towards managing their health, regaining confidence and independence and connecting with their communities.

About the Role

Be the Spark Behind Real Change

Our Assistant Manager’s don’t just run a shop‑they help transform lives!

Can you?

• Lead and inspire a passionate retail team of volunteers in our vibrant Strathaven store
• Drive community engagement and deliver key performance targets
• Bring creativity and innovation to the shop floor - your ideas matter here
• Be a vital part of a charity that’s changing lives every single day

We are looking for 2 x 13 hour (2 day) contracts but would consider 1 x 26 hours (4 days) contract. Working hours are 10am to 5pm and this role includes weekend work.

CHSS employees enjoy a variety of organisational benefits including:

• Company pension scheme
• Generous holiday allowance
• Company sick pay
• Employee welfare support
• Life assurance

Why Join CHSS?

At CHSS, you'll be joining a charity where your work has a genuine impact on people's lives across Scotland.

Our colleagues describe working at CHSS as rewarding, fulfilling, impactful, friendly and inclusive, reflecting both the purpose of our work and the supportive culture we continue to build together.

We value people with different experiences, skills and perspectives. Our colleagues join us at many stages of their careers, from those taking their first steps into employment, to professionals seeking a new challenge, people changing sectors, and those looking to use their experience in a purpose‑driven organisation. What unites us is a shared commitment to improving the lives of people across Scotland.

What We Can Offer You

Working at CHSS means being part of a passionate organisation that makes a real difference every day. We offer:

• A rewarding, positive and supportive work environment
• Company pension scheme
• Generous annual leave entitlement
• Life assurance

For full range of our benefits, please see the Benefit Summary document attached to our advert.

Flexible Working

CHSS also supports flexible recruitment through Working Families and we are "Happy To Talk Flexible Working". While we encourage flexibility wherever possible, please note that our Retail Shop roles operate within set business hours of 10:00 am to 5:00 pm to meet the needs of the business.

Safeguarding and Equality

In line with our commitment to safeguarding, this role is subject to a Basic Disclosure check.

CHSS is committed to equity, diversity and inclusion and to creating an environment free from unlawful discrimination. We welcome applications from all suitably qualified candidates and aim to ensure that no applicant, volunteer or colleague is treated unfairly because of their background or circumstances.