Impact and Evaluation Manager

Charity Finance Group; Greater London; Hybrid; GBP 40,000 - 45,000; Full time

Benefits offered by this job

27 days annual leave

4% employer pension contribution

Professional development opportunities

Individual professional development AL

Health Assured Employee Assistance

Job summary

Charity Finance Group in London Waterloo is seeking an Impact and Evaluation Manager to shape an evolving charity impact measurement framework. This role combines data-driven insights with qualitative narratives to improve outcomes for young people.

Reporting to the Director of Fundraising, Policy, Communications & Impact, you will benchmark practices, identify trends, and strengthen advocacy. As maternity cover for 12 months, you will build on existing foundations and bring new ideas to impact

Qualifications

• Proven experience in impact measurement and evaluation in charity sector.
• Experience in external research and evidence building.
• Ability to design and implement evaluation frameworks.
• Ability to present data as actionable insights in reports/dashboards.
• Strong project management with multiple priorities.
• Familiarity with GDPR and data protection best practices.

Responsibilities

• Measure impact and drive continuous improvement.
• Conduct external research and build evidence.
• Generate strategic insights and comprehensive reports.
• Support advocacy and policy influence.
• Engage youth voice and drive ongoing improvements.

Skills

Analytical skills

Communication skills

Project management

GDPR knowledge

Tools

Qualtrics

SurveyMonkey

Excel

Job description

Impact and Evaluation Manager

The Impact and Evaluation Manager will build on and shape an evolving charity impact measurement framework. This role is ideal for someone who is passionate about building an evidence-based culture, integrating both data-driven insights and qualitative narratives to enhance outcomes for young people.

• Location: London Waterloo/Hybrid (2 days in the office for full time and 1 day for part-time staff)
• Salary: £40,000 – £45,000 FTE, pro rata for part-time hours
• Contract: Maternity cover, fixed-term for 12 months, with potential for extension
• Hours: Full-time 37.5 hours per week (part-time considered)
• Benefits: 27 days annual leave plus public holidays, 4% employer pension scheme contribution, professional development opportunities, individual professional development allowance and access to a Health Assured Employee Assistance Programme (EAP)
• Closing Date: 30th September 2026
• Interview Date: w/c12th October 2026
• Start Date: from late November

About the Role

Your work will capture the effectiveness of the wide-ranging services and strengthen the evidence base that reflects the lived experiences of the young people the organisation supports.

Reporting to the Director of Fundraising, Policy, Communications & Impact, you will be part of a dynamic team contributing to sector leadership by benchmarking practices, identifying emerging trends, and strengthening the advocacy work.

As maternity cover, you will build on strong foundations already in place, maintaining momentum across impact and evidence work while bringing your own expertise and ideas to its continued development.

Main Duties and Responsibilities

• Impact Measurement & Continuous Improvement
• External Research and Evidence Building
• Strategic Insights and Reporting
• Advocacy and Policy Influence
• Youth Voice and Continuous Improvement

By combining internal evaluation with sector-wide research, you will amplify the voices of care-experienced young people, ensuring their experiences drive meaningful change in the programmes and beyond.

About You

We are looking for someone with proven experience in impact measurement, evaluation, and research, preferably within the charity sector. You will have:

• Strong analytical skills, with proficiency in qualitative and quantitative research methods including use of survey software (such as Qualtrics, SurveyMonkey or similar)
• Proficiency in using Excel to clean, manipulate, and analyse data.
• Demonstrated ability to design and implement evaluation frameworks, in collaboration with programme users and stakeholders.
• Excellent communication skills, with the ability to present complex data as actionable insights through engaging reports, infographics, or dashboards.
• Strong project management skills and the ability to balance multiple priorities.
• Familiarity with GDPR and data protection best practices in research and evaluation.

If you are passionate about understanding what works, using evidence to drive meaningful change, and ultimately improving outcomes for care-experienced young people, we would love to hear from you.

Potential Role Titles

• Impact, Impact and Evaluation, Impact and Evidence, Evidence and Evaluation, Impact Manager, Impact and Evaluation Manager, Impact and Evidence Manager, Evidence and Evaluation Manager, Senior Impact Officer, Senior Impact and Evaluation Officer, Senior Impact and Evidence Officer, Senior Evidence and Evaluation Officer

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.