Immediate-Start Temporary Customer Care & Admin

Confidential; Bury St Edmunds; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Immediate start

Circa 4-week assignment

£15.02 per hour

Free on-site parking

Full-time hours (Mon-Fri)

Shifts 8:30–16:30 or 9:00–17:00

Friendly, supportive team

Job summary

Confidential in Bury St Edmunds is seeking a Customer Care Administrator for an immediate, temporary 4-week assignment. The role involves handling customer calls, logging jobs, CRM updates, and liaising with engineers. Full-time hours with a weekday schedule and free parking are provided.

Ideal candidates have customer service or administrative experience, strong communication, and the ability to work independently in a busy team. The position offers an hourly rate of 15.02 with a prompt start.

Qualifications

• Experience in customer service or administrative roles.
• Excellent written and verbal communication skills.
• Strong organisational abilities and attention to detail.
• Good IT skills and ability to learn new systems quickly.
• Experience using CRM systems is advantageous.
• proactive approach and ability to work in a busy team.

Responsibilities

• Answer incoming customer calls and enquiries.
• Log jobs in the internal systems.
• Take messages and relay information to relevant teams.
• Upload and maintain information on the CRM system.
• Liaise with engineers regarding appointments, updates and progress.
• Process invoices and support invoicing function.
• Provide general administrative support to the team.
• Ensure customer interactions and records are updated accurately.

Skills

Customer service

Administration

Communication

Organisation

IT skills

CRM experience

Tools

CRM systems

Job description

Confidential in Bury St Edmunds is seeking a Customer Care Administrator for an immediate, temporary 4-week assignment. The role involves handling customer calls, logging jobs, CRM updates, and liaising with engineers. Full-time hours with a weekday schedule and free parking are provided.

Ideal candidates have customer service or administrative experience, strong communication, and the ability to work independently in a busy team. The position offers an hourly rate of 15.02 with a prompt start.